BC
Brett Carlson
Jun 28, 2026
Gotta say this is the WORST sonic I’ve ever been to. Arguably the worst food establishment in St. Paul. The staff is rude, lazy, and combative. The order you get is NOT the order you placed. Fire every person in there, the owner should sell this franchise and try something else in life because whoever it is has no business trying to save this disaster. This is the last time I wait 30 min for gd tater tots
NH
Nat Hernandez
Jun 28, 2026
I waited 30 minutes for two drinks. ONE.. TWO. One of our drinks was made wrong but we didn’t mind because we liked the one we got better anyways. I do feel bad because the worker told us that one guy called off and the other one was in the bathroom so it was just him. He did seem to be working as hard as he could! After we got our drinks, we watched for another 20 mins and about 12 cars left and 5 people walked up to the doors to look in. Usually have never had a huge wait problem here so it was very unfortunate.
AK
Abbigail Ko
Jun 26, 2026
Ordered 2 drinks and it took them 5 minutes to even get my payment, meanwhile there’s like 4 workers in there (no line yet) One of my drinks weren’t even the right flavor. I got a strawberry lemonade slushie and a mango pineapple refresher, received a strawberry slushie and STRAWBERRY WATER. Said they were out of lemonade but didn’t clarify. I’m irritated
The guy was not very friendly. Pretty rude actually. And I noticed all the old tape stuck to the drive through window. I thinks it's time to get someone to clean it up. It looks horrible. Or hire someone to come get it all off. I'm also on the fence about the food, I use to absolutely love their hamburgers. This time it just wasn't like I remember. It's been a long time since I have been there. I may try again to see if anything has changed
Ordered two Strawberry Passion Sparkling Water Refreshers because I’m a glutton for punishment and still wanted to believe the hype.
What I actually received was two cups of straight-up flat tap water that had apparently been lightly haunted by a single strawberry ghost. Zero flavor, zero sparkle, zero joy. The ratio was so catastrophically off it looked like they just filled the cup at the sink, whispered “good enough,” and sent it out with a blue straw for emotional support.
(Photo attached so you can witness yourself — it’s basically melted regret with bubbles.)
This is the only Sonic east of the river in the entire Twin Cities. That means if you actually want decent service or a fair shot at trying a new product without getting completely robbed, you have to drive all the way over the river to the other side of the metro like it’s some kind of fast-food pilgrimage. Meanwhile this location has been struggling to find and keep good employees since the day it opened — and the drinks have the exact same energy: flat, inconsistent, and somehow still disappointing every single time.
I keep giving them the benefit of the doubt with every new menu item, and every time they respond with the culinary equivalent of a shrug emoji.
Sonic, if your “refreshers” can’t even refresh a single customer on the only side of the river that has one of you, maybe it’s time to retire the blender and just hand us a garden hose. At least that has some pressure behind it.
Never again. I’d rather drink the ice melt from my own cup holder.