Chipotle Mexican Grill

Reviews

• JW

  JaQuantay Winston

  Aug 23, 2026
  1.0
  Place is always dirty and understaff. I come often and the manager tells me to order online all the time because line is long and they’re tired of working during the middle day of there shift with more then 4 hours to close. Send help they need it here
• KK

  Kwit

  Aug 21, 2026
  2.0
  Rude workers. I go in to get my mobile order. There’s a bag on a shelf but not the letter that lines up with my name. I look at it but don’t see a name on it. The worker ask my name, I spell it out and she’s like “it’s not ready” doesn’t try to help tho because on my phone it says ready and on the shelf. I stand around waiting 7 minutes past when it was suppose to be ready just to discover that it was my order and the name is hidden on the backside… Makes no sense that they would put it on the wrong shelf and hide the name from the customer and not even try to assist when I have a order that says ready.
• MC

  Maja Cyrus

  Aug 19, 2026
  1.0
  Waited over 20 minutes for chicken. Out of everything. No fajita mix. The team lead then said "that's not her problem". There were probably 5 people ahead of me once I entered thinking it would be quick, by the time I left easily 20 people waiting in line.
• JJ

  Jamie Johnson

  Aug 18, 2026
  5.0
  Ordered the catered meal for 10 as a takeout. Fed our whole group with leftovers. (We did the 2 proteins to cover vegan as well) Was ready on time and great response from everyone. We forgot our chips and queso and they even followed up right away to let us know. (Thanks Ty). 10/10 Would recommend.
• KD

  Kirnesha Davis

  Aug 17, 2026
  1.0
  I placed an online order for pickup on Sunday, 8/16, and my order was marked as ready for pickup at 8:10 PM. I arrived at approximately 8:09 PM and went to the pickup area, where several other customers were also waiting for their orders. I ended up waiting over 20 minutes for an order that had already been marked as ready. The woman working the register repeatedly left the register to bring out only 1–3 bags at a time. She was also extremely rude and dismissive toward the customers waiting for pickup orders. At one point, she stated that she would not bring all of the orders up because someone had previously walked away with a large amount of food. While I understand wanting to prevent theft, the way she handled the situation was completely inappropriate. We were paying customers, and it felt like she was treating all of us as though we were responsible for someone else’s actions. Meanwhile, the regular line was extremely long, and there were several employees in the back. I’m not sure what was going on with the staffing or management of the restaurant that evening, but the entire operation was completely disorganized. To make matters worse, I paid for double meat and did not receive it. So after waiting over 20 minutes for an order that was supposedly ready, I still did not receive everything I paid for. This is unfortunately not an isolated experience. I have visited this location multiple times, and it has consistently been a disaster. The service is disorganized, the wait times are unacceptable, and the restaurant itself was also dirty and poorly maintained during this visit. At this point, I cannot recommend this location. There are too many recurring issues with service, order accuracy, cleanliness, and overall customer experience. I have also already submitted a report to corporate regarding this experience. Save yourself the frustration and go to another location.