DD
Dominique Jones Davis
3 days ago
So apparently, now, if you get guacamole. on the side with your veggie bowl, you only get a 4 oz portion and not the full 6 oz portion, and they don't have 4 oz cups to accommodate this change. They just scoop a little bit out, and that's how they know. It's for sure, 4 oz, pathetic. This red hair manager pissed me off and embarrassed me and I am so disappointed and stopped me form going there over 2 oz of guacamole, pathetic. And, if you just want the full portion, the extra 2 oz, it's gonna cost you $2.95. The full portion for a regular guac is also $2.95. I don't believe it's that way for everyone. I believe this manager with the dyed Red hair has something against me. Because what the hell I have never heard that before. In my life and I know, because i've been some multiple chipotles, and I haven't heard that in my life ever. He embarrassed me so much that this
man proceeds to want to pay that price for me. Because he thought I didn't have my money, but I was not gonna be played such an embarrassing moment. OVER 2OZ OF GUACAMOLE
DM
Dmitriy Montik
3 days ago
Half portion size for full price. It said it could remake the order again but it would be the same size
MS
Matt Smothers
Aug 2, 2026
I ordered online and picked up the order. When I got home the wrong bowl was put into the bag. When I returned the guy at the counter said that this has happened a lot today. Not sure how hard it is to read and put the correct order in a bag but it sounds like it’s a pretty big struggle here..
The worst part is they then made me wait in line behind about 6 other people and then go through the line and re order my order. Would have been nice if they could just make the correct order quick but I guess that was out of the question..
Lucky for me they had what I wanted but they were out of tortillas, chips, and a few other items and this was at 5:30pm. This location is always out of random things no matter the day or time it seems like. Overall the customer service, cleanliness, and actually having food to make a burrito gets 0/5 stars in my opinion.
Skimpy portions, shaking dry every scoop. I asked for veggies and got 4 peppers in the tong grab… I paid for double steak, but got a portion that was equivalent to just one steak any any other chipotle, like Roger’s or maple grove. Service was non existent, no greetings just stares. I grew up in St. Michael and always wished we had a chipotle so I didn’t have to drive to the next town over. Save yourself the disappointment and go to Rogers, until they change their ways. This location is rated at 2.7 for a reason and the reviews haven’t changed since it opened.
NJ
Nurse Jazzyyy
Jul 10, 2026
Food is typically always good.
Service is hit or miss at times, especially if Alexa is at the drive thru window. Unfortunately there is not an option for an additional side of sour cream. She is the only person I ever have an issue getting it from. Everyone at any other location including here gives it no problem. Alexa will make unhappy faces, sometimes get it, sometimes complains about how busy it is.. even though no one is even in line waiting. Today I had to get out to go inside to get it because Alexa was at the window and said no.