Arby's

Reviews

• LC

  Larry Capouch

  2 days ago
  1.0
  My wife and I boycotted this Arby's for over three years because of bad food and service. Decided to give it a try today thinking since they remodeled perhaps they had improved. Wrong wrong wrong. Our sandwichs were cold, the fries were cold and the soda was disgusting. It tasted like the nozzles or something haven't been cleaned in God knows how long. My wife called and spoke to the manager who said we could come back and get a free meal. No thanks. I should have listened to my better instincts. My wife asked if they could mail a coupon which we would have used at another location and he said no. Good riddance Rogers Arby's.
• TS

  Taylor Skinner

  Sep 25, 2026
  5.0
  I haven’t been inside this Arby’s in years, and I was really impressed with how updated it is! The inside looks sleek and was very clean. All of the tables, booths, and chairs looked like they were in great condition as well. We ordered our food to-go inside and were the only customers in the dining room at the time, although they did have cars going through the drive-thru. Service at the register was straightforward, and our drink was made and handed to us within probably a minute of ordering. Our food came out really fast too—definitely under 10 minutes and probably closer to 5. Everything tasted great! We ordered a half-pound roast beef meal with curly fries and a Shirley ‘n Cream, a classic roast beef sandwich, and a Ham & Swiss Melt. The curly fries were seasoned really well. The Shirley ‘n Cream tasted like a Shirley temple. I wish it had more cream, but the picture does show it only on the top of the drink and that’s how they made it. My classic roast beef wasn’t dry at all, and I was pleasantly surprised by how much roast beef was on it. The Ham & Swiss Melt tasted good as well, although I did expect it to have more cheese. There really wasn’t much Swiss on it, which was a little disappointing for a Ham & Swiss Melt. I also really liked that some of the sandwiches were individually labeled. My Ham & Swiss Melt had a printed sticker on the wrapper identifying what it was, which was a nice touch for a to-go order and made it easier to tell the sandwiches apart. While we were waiting for our food, one of the employees came out and started wiping down the drink/condiment counter and tables. The condiment area was also well stocked. The bathroom was clean as well. Overall, the restaurant seemed very clean and well maintained, our order came out quickly, and the food was fresh and tasted great. Definitely a good experience!
• JJ

  Julie Johnson

  Sep 14, 2026
  4.0
  Your drive-thru people really need to learn how to associate with people in the Drive-Thru. Last week I came to order food and the person who took our order you could not understand him he mumbled. Your drive-thru speaker is already hard enough to hear. Not only did he not speak clear enough to understand a word he said. Do you realize that there are people out there that have hearing aids and cannot hear well enough to hear your employees mumble through the speaker. When we pulled up through the drive-thru to pay for our food he grabbed the card from my hand and couldn't even smile. Is that how you train your employees? People wonder why fast food has a bad name. That kind of "hospitality" makes people not even want to come to your establishment. You have great food but you really need to work on your customer service relations 😔
• MK

  Mark Kycia

  Sep 5, 2026
  5.0
  They do have to meats 🍖. Good food and quick service.
• TC

  Tracy Cafarelli

  Sep 3, 2026
  5.0
  I am writing to let you know that our recent food order was delicious. The prices were very reasonable, and the customer service was great. We will definitely be ordering from you again soon. Thanks for feeding our crew of 35! Tracy @ M&G TRAILER