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McDonald's

3.4
(1,506 reviews)

Business Details

5500 Bandel Rd NW, Rochester, MN
55901, United States
(507) 289-5289
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5500 Bandel Rd NW, Rochester, MN
55901, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5500 Bandel Rd NW in Rochester, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,506 reviews
5 stars
459
4 stars
339
3 stars
299
2 stars
132
1 star
277
  • NS
    Namee See
    Aug 13, 2026
    1.0
    It sucks moldy food wayter spilt me drink did not Get another one table with gum and stains food all over shirt and floor floors were dirty and wait 5 hours just to get a drink literally a mini version a New York but with choas
  • KG
    Kid Guala
    Aug 1, 2026
    1.0
    1:20 pm Saturday Kid at the drive through window was so stoned, it’s ridiculous. I tried talking to him he didn’t answer. I asked for pickles on my two sandwiches. Got charged for them, never got them. Kid at drive through gave me $1.65 in nickels and dimes. I ended up getting almost $3 extra back in change.
  • KM
    Kathy Martin
    Jul 21, 2026
    1.0
    Arrived at 8:30pm on a Tuesday night and were greeted by a sign on the door that the lobby was closed due to staffing issues. There were people sitting inside eating at tables . They pretty much force people to order by kiosk inside anyway so forcing people through the drive thru doesn't make much sense. Needless to say they lost our business as we went elsewhere.
  • TD
    Thomas Donahue
    Jul 10, 2026
    1.0
    Stay away! They only care about money. 50 cents for 2-3 pickles. You are constantly asked to round up for the Ronald McDonald's House. That's what the box on the outside drive thru is for. If you're order comes to $1.92 and you give them $2.00 you only get a nickel back when you should get a dime. It's not about the pennies it's about being truthful. I even showed the manager about the rounding up and down. If it's $1.92 you get a dime back if it was $1.93 you would get a nickel. I don't fault the manager, I fault the greedy owner!
  • AM
    Angalee Morrow
    Jul 8, 2026
    1.0
    I placed a curbside order and, when I arrived, waited over 20 minutes in my designated spot without anyone bringing my food out. After waiting, I pulled up to the drive-thru window to ask what had happened to my order. Instead of checking on it, the employee tried to charge me again. I explained that I had already paid, and all of this was happening while I had a screaming toddler in the car.The manager then came to the window and immediately started yelling at me, claiming she had brought my order out five minutes after I placed it and that I wasn’t in my parking spot. She wouldn’t let me say a single word or explain what had happened. She threw my receipt at me, slammed the window shut, and walked away. Her behavior was completely unprofessional and unacceptable.To make matters worse, when I finally received my food, it was ice cold, and the chicken was still undercooked. As someone in upper management myself, I understand that mistakes happen. Orders get missed, and miscommunication occurs. What matters is how you handle those situations. Treating a customer with disrespect, yelling, throwing a receipt, and slamming the window is never acceptable. Watching the entire team stand there while their manager behaved this way was embarrassing for the business. This experience was unacceptable from start to finish, and I sincerely hope management addresses both the customer service and food quality issues.

Frequently Asked Questions About McDonald's

What are McDonald's hours of operation?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at McDonald's?

The drive-thru is open every day from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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