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McDonald's

3.4
(1,495 reviews)

Business Details

5500 Bandel Rd NW, Rochester, MN
55901, United States
(507) 289-5289
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5500 Bandel Rd NW, Rochester, MN
55901, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5500 Bandel Rd NW in Rochester, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,495 reviews
5 stars
457
4 stars
337
3 stars
297
2 stars
131
1 star
273
  • AM
    Angalee Morrow
    2 days ago
    1.0
    I placed a curbside order and, when I arrived, waited over 20 minutes in my designated spot without anyone bringing my food out. After waiting, I pulled up to the drive-thru window to ask what had happened to my order. Instead of checking on it, the employee tried to charge me again. I explained that I had already paid, and all of this was happening while I had a screaming toddler in the car.The manager then came to the window and immediately started yelling at me, claiming she had brought my order out five minutes after I placed it and that I wasn’t in my parking spot. She wouldn’t let me say a single word or explain what had happened. She threw my receipt at me, slammed the window shut, and walked away. Her behavior was completely unprofessional and unacceptable.To make matters worse, when I finally received my food, it was ice cold, and the chicken was still undercooked. As someone in upper management myself, I understand that mistakes happen. Orders get missed, and miscommunication occurs. What matters is how you handle those situations. Treating a customer with disrespect, yelling, throwing a receipt, and slamming the window is never acceptable. Watching the entire team stand there while their manager behaved this way was embarrassing for the business. This experience was unacceptable from start to finish, and I sincerely hope management addresses both the customer service and food quality issues.
  • DT
    Dane Torgerson
    2 days ago
    3.0
    This McDonald's has been really slow lately in the morning
  • LW
    Laurie Wendt
    5 days ago
    5.0
    McDonald's always has fresh good food. And I'm hooked on the Orange Hi-C
  • RS
    Rebecca Stenulson
    Jun 30, 2026
    1.0
    they had the inside closed be there was no staff for work and so they said to go through drive through I had walked from my hotel in Rochester and they refused to serve me food because I walked through drive through. piss poor service
  • AT
    Ahmed T
    Jun 29, 2026
    1.0
    Most of the teens worked there they don't wear gloves!! I have been in McDonald's for a while but most of them they handled my food, ice cream with bare hands !! To whom it may concern please do something!!

Frequently Asked Questions About McDonald's

What are McDonald's hours of operation?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at McDonald's?

The drive-thru is open every day from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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