JT
Jeff Thelen
Aug 25, 2026
The service was great in the drive thru, employee was friendly and cordial. Coffee was terrible, tasted burnt, I threw it away. Not sure a vanilla Latte can taste bad with all the flavoring they put in it but this one did. At this point I have no intention of getting coffee here again, would not recommend.
I only go to this one now if I'm visiting family because I'm at college, but I was there earlier this month. As of my last visit, they still do not have recycling like some other locations have. Also, it doesn't really matter what I'm doing, if I go to a cafe or something with my laptop hoping to be productive there, I can't focus if other people can see what I'm doing / walk around behind me. It just makes me very uncomfortable. So as far as what I consider a "good" seat (wall immediately behind the seat and I DO mean wall it can't be a window, within reach of an outlet, table at a reasonable level accordingly to the chair for the purpose of laptop use)... they have none. There is one that meets 2 out of 3 of those criteria; outlet not within cord reach.
Chain note: Like other large coffee chains, Caribou Coffee has been criticized over the coffee industry's dependence on low-paid growers, environmental impacts from coffee production, and the significant waste generated by disposable cups, lids, and other single-use packaging. The company has also faced the broader labor concerns common throughout the food service industry, including low wages and inconsistent scheduling. These issues reflect the chain and its industry, not the performance of any individual café. I generally dislike chains, but sometimes visit them anyway for various reasons.
We went in when there were no other customers in there when it was not busy. They were all three employees just focused on the drive thru and seen us come in but did not say a word to us. We stood there waiting and waiting while they kept just working on drive thru drinks even taking new orders. We ended up having to leave and driving to another location to get our drinks. The other location greeted us when we came in and were able to take our orders with only the two people working.
BC
Brenda Clausen
Jul 11, 2026
Very friendly staff even though they were so very busy and just two people. Got our order done right away and perfectly. Caribou is my favorite place to get coffee on the go and it never disappoints!
KZ
Kenneth Zimmerman
Jun 30, 2026
Accidentally placed a carryout order for an hour later than I anticipated. They quickly made my order and said everything would be fine. Very satisfied.