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Dairy Queen Grill & Chill

3.7
(545 reviews)

Business Details

1102 7th Ave S, Princeton, MN
55371-4555, United States
(763) 389-2080
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1102 7th Ave S, Princeton, MN
55371-4555, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
11/25/202610:00 AM - 10:00 PM
11/26/202610:00 AM - 10:00 PM
12/24/202610:00 AM - 10:00 PM
12/25/202610:00 AM - 10:00 PM
12/31/202610:00 AM - 10:00 PM
1/1/202710:00 AM - 10:00 PM

Menu

2 menus · 172 items

Explore offerings from Dairy Queen Grill & Chill on 1102 7th Ave S in Princeton, with popular children's miracle network donation, blizzard® treats, $6.99 4-piece chicken strip baskets, and $3 small dq® coffee coolers available at this location.

Menu

121 items

Dairy Queen (Food/Treat/Cake) - US

51 items

Reviews

3.7
545 reviews
5 stars
237
4 stars
121
3 stars
68
2 stars
35
1 star
84
  • ZO
    Zack & Hannah Olson
    5 days ago
    1.0
    I am extremely disappointed in the Princeton Dairy Queen and, more importantly, the way the manager handled this situation\. On August 27th, my wife and daughter went in to order a cake for our daughter’s birthday party on September 26th\. The employee taking the order had not been properly trained on how to fill out the cake order form, so my wife had to complete it herself\. She requested pickup for September 26th at 10 AM and chose to pay for the cake that day\. She also purchased a candle our daughter had picked out\. On Saturday, September 20th, we decided to go a different route for the birthday cake, so I went to the store to cancel the order\. The employees could not locate the order form and, after several minutes, put me in contact with the general manager\. I explained the situation, and rather than simply looking into the missing order, the manager immediately told me I needed to look at things from his point of view and said the situation “sounded like a scam\.” He questioned how he could know that my wife hadn’t simply taken a cake from the freezer when she placed the order and that we were now trying to get our money back\. He also said he personally handles all cake orders because he is “super OCD” about them and pointed out that our order included extra crunch, meaning it would have needed to be custom made\. During the conversation, the manager claimed he remembered making our cake the previous week and said someone had already picked it up\. He then claimed that I had come in to pick up my daughter’s birthday cake two weeks early and was now trying to get a refund\. His story changed multiple times, and I felt I was being repeatedly accused of dishonesty\. I eventually ended the call\. My in\-laws, who have many years of customer service experience, then contacted the manager to try to resolve the situation\. The accusations that our story sounded like a scam continued\. He also claimed the original employee who took the order was no longer working there, and said another employee remembered someone picking up our cake\. After asking to get in contact with the owner, the manager offered an 8\-inch round cake for half the price or a gift certificate\. At that point, we had no desire to return to the Princeton Dairy Queen and simply wanted our money refunded\. On September 21st, my wife and her mother went to the store in person\. My wife pointed out that the employee the manager said was no longer there was actually working\. The manager then explained that he had confused her with another employee with the same name\. He also told my wife that I had immediately become angry with him\. She apologized for my tone but explained that I had become upset after being accused of trying to scam the store\. The manager responded that he wasn’t calling me a scammer, but that our story “sounded like a scam\.” He then told my mother\-in\-law, who has worked in customer service for many years, that her experience was different because “you have to look at it from my point of view\. This is Princeton and you have to look at the kind of demographic I’m working with here\.” We found that statement extremely inappropriate and insulting toward the people of Princeton\. My wife also asked what would have happened if she had simply arrived on September 26th as scheduled, only to be told that the cake they had prepared was not the cake she ordered\. In the end, the manager refunded the cake and extra crunch, and my wife returned the unopened candle\. She made it clear that she does not blame the original employee, but rather management for failing to properly train employees and handle the situation appropriately\. We will not be returning to the Princeton Dairy Queen\. Mistakes happen, and we would have been willing to work through a simple mix\-up\. What was unacceptable was the repeated accusations, contradictory explanations, and especially the manager’s comments about the “demographic” of Princeton\.
  • BH
    Bobbie Hendel
    Sep 11, 2026
    5.0
    They made a wonderful cake for my daughter's birthday. I explained what my vision was, they came through 110%! Thank you so much!!!
  • RR
    Riley
    Sep 1, 2026
    2.0
    I order a blizzard and a couple other items. The girl at the window was not really seeming to have a day so I was just trying to be friendly and not be such an inconvenience to ask for a drink holder for my ice cream. Once I had asked for one she rolled her eyes. I tried to keep being friendly, I had gotten my ice cream and a blizzard was made wrong, I had then politely said that it wasn’t mine/made incorrect and just wanted the correct one, which really inconvenienced her. Got the correct one and it was super melty and had chocolate all over it.
  • SC
    Shannon Coulter
    Jul 13, 2026
    1.0
    First he handed me a blizzard melting and with strawberry juice over flowing the cup. Which is on my pants and all over the inside amd outside of the car. The girl gave me a rag. Which it was not her fault. The new one they made is just strawberry not New York Cheese cake. 1st time terrible experience. Money should be refunded as the dry cleaning bill will be more then 7.00
  • EL
    Erica LaForte
    Jun 20, 2026
    2.0
    I ordered a cake online for a birthday and put “decorators choice” for colors. But the order said ‘celebration cake with signature sprinkles’. No sprinkles are on this cake. Also, the decorator clearly made mistakes while writing the message and didn’t even bother to clean it up, or they repurposed a cake no one picked up. I would have refused the cake if I had any other option. Spending $30+ for a cake with no decorations and visible mistakes is not acceptable. I expected there to be some indication it was a birthday cake since that was the option I picked. I won’t be ordering from DQ again.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Princeton, MN?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM. On certain holidays like November 26, December 24, and December 31, the hours are shortened to 10:00 AM to 7:00 PM, and it is closed on November 27, December 25, and January 1.

Where is Dairy Queen Grill & Chill located in Princeton?

It is located at 1102 7th Ave S, Princeton, MN 55371-4555, USA.

Brand Certified Facts from Dairy Queen Grill & Chill

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