Smashburger

Reviews

• MW

  Morgan Witty

  1 day ago
  5.0
  I come here for lunch during the work week, all the employees remember me and what I order! The rosemary smashfries are my favorite of all restaurant fries. My food always comes out quickly hut also hot 🔥 the cheese is actually melted on the burgers...basically my favorite place to eat!
• JH

  JzanalynnTalia Hufanga

  3 days ago
  5.0
  Place is phenomenal. One of the best mushroom Swiss burger I’ve ever had. Carlos (store manager) recommended it and did not disappoint. Great service and delicious burgers and fries!!! Must Try!!!
• VC

  Valerie Coykendall

  Jun 9, 2026
  5.0
  Always great food. It would be helpful if the ingredients on the board would be larger for people to see and the laminated menu is also tiny and white letters on a black background is extremely difficult to read as we age.
• NW

  Noel Westcott

  May 16, 2026
  5.0
  We had such a great experience at Smashburger thanks to our server Ollie. They were incredibly patient, kind, and attentive the entire time. They made us feel welcomed, never rushed us, and handled everything with such a positive attitude. Great customer service like that really makes a difference, and we truly appreciated their kindness. Thank you for making our visit so enjoyable!
• CE

  Christina Evers

  May 10, 2026
  5.0
  As someone who spent nearly two decades in the hospitality industry — including years in management — I do not hand out praise lightly when it comes to customer service. I know firsthand how demanding food service can be, how exhausting the public can be, and how rare it has become to encounter employees who genuinely seem to care about their work and the people walking through the door. That is exactly why the team at Smashburger in Plymouth on Vicksburg(er) Lane deserves recognition. Yes, we noticed the (er). Every single time I have walked into this location — whether ordering food for my son and me or picking up DoorDash orders for work — I have been met with kindness, patience, professionalism, and sincere human decency. Not once. Consistently. In a world where so many people understandably seem burned out or disconnected from their jobs, the staff here somehow continue to treat customers like they matter. And trust me: people remember that. My son absolutely loves this restaurant, and during a very difficult season of life for our family, being able to occasionally bring him here gives him a small sense of normalcy and comfort that means more to me than I can properly explain. We are navigating serious personal hardships, including homelessness, and there are days when even a simple meal out feels emotionally significant. Because of my circumstances, I am not always able to leave the kind of financial tip that service like this deserves. So instead, I try to leave words — because exceptional service should still be acknowledged, and people who consistently show kindness deserve to be seen. The gratitude my son and I feel for this location genuinely matches the level of service we receive there: unparalleled. To the staff and management at Smashburger Plymouth: thank you for continuing to show professionalism, warmth, and humanity in an industry that is not always easy. It does not go unnoticed- I cannot express this enough. You’re absolutely smashing it. 🍔 — A very grateful mom & longtime hospitality veteran

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