Arby's

Reviews

• KE

  Karla Evans

  Jun 29, 2026
  1.0
  We visited this Arby’s today around 4:30 PM, and it was one of the worst fast food experiences we’ve had. The service was extremely slow, and there was no acknowledgment or apology for the excessive wait. When we finally received our food, it was obvious that very little care had gone into preparing it. My French Dip sandwich wasn’t even cut in half, had barely any meat on it, and my potato cakes were soggy and unappetizing. My husband’s sandwich looked like it had simply been thrown together. When he opened the wrapper, the ingredients were a complete mess. The most unprofessional part of the experience happened when our order was ready. My husband gave his name as Jake when placing the order. Instead of simply calling his name, one of the employees loudly yelled, “Jake from State Farm!” across the restaurant before running into the back laughing. That kind of behavior is immature and completely inappropriate in a customer service setting. Between the poor food quality, the excessive wait, and the unprofessional behavior from the staff, this location failed on every level. We left feeling frustrated and disappointed. We will not be returning, and I certainly wouldn’t recommend this location to anyone expecting decent food or professional service.
• KN

  karen nelison

  Jun 20, 2026
  5.0
  I want to give a shoutout to the three girls working the night shift at Arby's. They were doing an excellent job, especially considering how much pressure they seemed to be under. One girl with curly hair was taking care of the lobby, and it looked very clean and well-maintained. Unfortunately, a group of guys came in and quickly made a mess of the area, but she immediately got back to work cleaning it again. She was clearly doing her best and working hard to keep everything looking nice despite the constant challenges. The two girls working the front counter were also doing a great job. They stayed professional, friendly, and kept things moving even though they appeared to be very busy. I honestly hope all three of them got home safely after their shift because it looked like they were going to have to clean everything all over again before leaving. They deserve recognition for their hard work and dedication. Arby's management, please consider scheduling more staff for the night shift. These employees were working incredibly hard, but they seemed stretched thin. They handled the situation well, but some additional help would make a big difference for both the staff and customer.
• PD

  patricia daley

  Jun 12, 2026
  5.0
  Great location! Staff is courteous and food is always hot. The Reubens are great!
• EH

  Emily H

  Jun 4, 2026
  2.0
  I have never had an order from this place go correctly. Always forgetting something. I've tried countless times and I am finally giving up. You will not see me again.
• BW

  Brianna Williams

  May 31, 2026
  1.0
  The first time we came to this location, our service was absolutely fabulous. The girl running the drive-thru was so friendly and our food was perfect. She had made the wrong shake so gave us a free one and you could tell she was happy to work there. Incredibly personable and kind. Today was our second time coming here and it couldn't have been more opposite. The girl at the counter was angry the moment we walked in the door. We said hi, she didn't even look at us. She actually wordlessly turned around and walked away at first, and when she came back we asked her how she was and she said "fine, what are you getting". When we tried to order, she seemed mad about it and was slamming her fingers into buttons as we spoke. We tried to write it off since we didn't know if she was just having a stressful day, but as we waited for our order, it became apparent that she was treating everyone with the same "I hate it here" attitude and the same couldn't be said for the person making food or cleaning inside the restaurant, both of whom were much nicer. After we got our food, we asked her for some ketchup packets and let her know all 5 sauces were out, and that seemed to make her even more upset. She threw them down on the counter and walked away. When we finally went to eat, my turkey bacon ranch sandwich had so much ranch slathered on it that I couldn't keep any of the toppings in. As we were eating, what looked to be a regular walked in. He was greeted by the other employees in a familiar way, but when he went to the counter, she was even more sour and short with him than she was with us. You could tell the other employees weren't all that thrilled to be around her and I don't blame them because she made us uncomfortable in the span of 15 minutes and they had to spend all day with her. It is what it is and at the end of the day, I don't know what happened to make her so upset but it made for an abysmal visit and we mostly felt bad for the coworkers who will have to put up with that all day.