McDonald's

Reviews

• YD

  Yesica Diaz

  3 days ago
  1.0
  Waited 40 mins and my order was still not ready. I asked for a refund and the manager said I don’t have time for that right now.
• SS

  SKYWALKERHENDRIX

  May 2, 2026
  1.0
  Never got my food. Waited 40 minutes. Asked where my order was and was told they were still working on it multiple times. This is the second time now where this has happened. Im really not one to complain I get being busy and being short handed but allowing that to be the standard service both times ive been at least 4 months apart is abysmal. Manager said they were short handed yet two employees were on break. Maybe take your breaks after customers aren't waiting 40 minutes for thier burger.
• JJ

  Jessi

  Apr 25, 2026
  3.0
  I would have gave it a higher rating but I spent plenty of money and didn't get my hash browns. I think that they should slow down a bit so then they can get the order correct.
• NM

  Noreen Moore

  Apr 25, 2026
  1.0
  Be careful do NOT Doordash from here. This McDonald's can't manage to read the order and fill it properly. You will get screwed.
• MT

  Michele T

  Apr 8, 2026
  2.0
  Had to pick an item up at Fluegels today so stopped in to the Hastings McDonald’s for an iced coffee. The order taker informed me they were out of the sugar-free vanilla so I opted for the regular vanilla. Wow! What a disappointment. I ordered a large and the cup was so filled with ice I could barely get the straw in. The color of the drink was nearly pure white and when I tasted it, it just tasted like milk on ice. There was only a small hint of vanilla. When I got home, I scooped the ice out, and there was less than a half a cup of beverage left. Won’t order a drink from them again. The line for the drive-through was rather slow at least compared to other McDonald’s that I visit.The food however, was fine. Nonetheless, I won’t bother to visit this one again. Wish I had asked for my receip so I could’ve possibly completed the survey. Don’t know if management is aware of these issues. Updated 4-9-26 After seeing McDonald’s response to my review here, I went to the link they provided. I don’t know what they were thinking, I told them in this review I don’t have a receipt so I couldn’t give receipt number, the fill in the blanks were limited, making it difficult to explain this issue. Because I didn’t have a receipt number I had to go to their map and try to locate their location on a nationwide map. I first tried the search by ZIP Code and got an error message. I then tried the manual search method (not easy to manipulate their map function on a cell phone). The amount of time and effort to try to respond to their reply wasn’t worth it. They know what the problem is based on my review there’s nothing more they need to know to address the issue. Come on McDonalds, you can do better than this. Ba-da-ba-ba-baaa.

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