OFFICIAL FRIED CHICKEN
The Official Story.
WE DO FRIED CHICKEN. WE DON'T MESS AROUND.
Food is how we say "I like you" to people, and fried chicken brings people together like nothing else. That's what started us chasing after the perfect fried chicken in the first place, and the result is what's on our menu. With a name like "Official," we know we have to be the best in the game every day, and from your first bite you'll know that's a promise we make good on. We keep it simple, delicious and always... "Make It Official".
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.