Pizza Hut

Reviews

• DM

  Dale Mikolich

  May 26, 2026
  1.0
  $50 for one pizza after all the fees. We got the pizza very fast. Too fast. Our pizza was uncooked and raw. Called to get a refund. No store manager in sight to talk to. Zero customer service. Will not be order from this store ever again.
• NN

  NorthernLady4420

  May 26, 2026
  1.0
  We ordered a stuffed crust super supreme pizza to be delivered. A pizza showed up 18 minutes later, barely cooked and clearly the wrong pizza with our toppings lazily thrown on top. What a waste of money.
• AK

  Amber Kough

  Apr 25, 2026
  1.0
  Update- 5/14/2026..: still no response from company. This place is a joke. Ordered $75 worth of pizzas in march for a party. Upon delivery the guy insisted we didn’t pay. After arguing for 30 min we had to pay again to get the food. We had people waiting for the party and as the food sat outside the warming bag getting cold we handed him the cash after we had paid with our card online. Immediately called customer service who was going to check into it. Sent the west Duluth store the video of paying the food dudes guy, have called 3 times to have them refund our money and all we get is the run around. You should be ashamed keeping people’s money rightfully knowing and having the proof we paid!! Give us our money already!!! We even came to the store today for a refund and she said can’t issue a credit for more than $20, or we should contact food dudes? We didn’t hire food dudes.. you guys are the one who use them for delivery!!
• WW

  Wander_Woman

  Apr 15, 2026
  2.0
  After not feeling well & getting a craving for a New Yorker-we haven’t ordered from Pizza Hut in YEARS, I spent literally a half hour trying to use their website because it absolutely refused to allow me to pay with Paypal, Apple Pay or a credit card until I signed up for an account. And after all this BS, it somehow switched my pepperoni order to plain cheese. Oh joy, now I’m out $40 & didn’t even get what I wanted. :/ For god’s sake do better. Guess it’ll be another 10 years before we try again. If ever. :/
• BF

  Bry Firn

  Apr 11, 2026
  1.0
  I shouldn't have to drive to your store twice per order, but here I am. Once for a pickup, and another when I realize you got my order wrong. I wouldn't leave a review like this if it didn't consistently happen. This is the second order this week that was incorrect or outright forgot items. We ordered 2 double orders of breadsticks and recieved 1, we ordered a pizza with cup pepperonis, we recieved regular pepperonis with beef randomly scattered everywhere as well. I drove back to this location to get my second order of breadsticks, mind you a 10 minute drive I shouldn't have to make, and watched as coworkers sat on their phones and told me l'd need to wait longer for my order. After 10 more minutes of waiting I recieved my breadsticks, no apology, no consideration, just handed the box. I used to love this location, but as of late I debate if I should be ordering elsewhere. This is, in fact, my first restaurant review, I wish it was under better circumstances.

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