Jimmy John's

Reviews

• KS

  Kent Spangler

  4 days ago
  1.0
  30 minute wait for a order placed hours in advance and them saying it's not there fault they ran out of bread. Seriously. No comp no free extras. Terrible service, Terrible employees, Terrible attitudes. Bad all around.
• SS

  Stephanie Spangler

  4 days ago
  1.0
  We ordered food for our baseball team from the Brooklyn Park MN store. We placed the order several hours in advance,spent $150, and tipped them. We came to get our food at the pickup time and they had not even started it because they said they were out of bread. This was 4pm. They could have set aside the bread since the order was placed hours in advance. They didn't call me or notify me that it was going to be late. They just waited for someone to show up for pickup. Now I have hungry kids with limited time between games. Then I asked if there was any way they could throw in a cookie for each kid since they are waiting at least an extra 30 minutes for food. They told me no, and that they would only do that if they made a mistake. I told them they did make a mistake, and they said "no we didn't. We ran out of bread." I said that the order was placed hours ago and they should have set aside the bread or at least called me. They said we're not doing that. This is the worst experience I have ever had any ANY restuarant or food establishment. You should be embarrassed.
• CB

  Chad Behling

  May 3, 2026
  5.0
  The manager was excellent, food was great. I would definitely come back.
• MG

  Marcus Gray

  Feb 18, 2026
  1.0
  I have NEVER gave a place of business a zero but here we are… since I can’t post without giving them a 1 star here we are again…. Wife ordered a sandwich and around 8 and they decided to wait until 2 minutes before they close to call us and tell us there is no delivery driver for our order. Poor customer service at its finest. I even offered to come up there and pick up the order but of course they are worried about leaving on time instead of the customer. So they never made our sandwich to even begin with, just to tell us they cancelled our order. I wish I would have got the dude’s name because he was rude as hell. Jimmy John’s in Brooklyn Park whoever closed tonight 2/18 shouldn’t work there because of their lack of compassion to rectify the situation.
• SM

  Starr McGuire

  Feb 17, 2026
  5.0
  I go here and get delivery from here when I'm at work. They take awhile to deliver than I'm used to. I used to work in Brooklyn Center and when I'd order for delivery, I swear they made the sandwiches in the car. However every time I go inside this one, they're always polite and prompt when I arrive. They ALWAYS have the best music playing from old to new school R&B! I'll linger around and take long just to full up my drink cup just to hear a song I like!