Chipotle Mexican Grill

Reviews

• EC

  Ella Chladil

  6 days ago
  5.0
  Staff is ALWAYS so friendly, genuinely every staff member here. This chipotle is the only reason i like chipotle anymore
• MR

  Ms. Ruby

  Sep 27, 2026
  1.0
  Every time I order in person they never have half of what I'm requesting and I end up waiting an extensive amount of time. Every time I order through the app and wait in the parking lot until the time that my food is supposed to be ready they have not even started to prepare my food and most of the time they do not have some of the food that is in my order. I recently came in person and ordered shortly after 7:00 p.m. only to be told that they were out of sofritas and did not have any for the rest of the evening although they were hours away from closing. I do not have this issue when I go to other locations. This location has not given me the best experience at all. This is very disappointing.
• AA

  AJ

  Sep 14, 2026
  1.0
  Came last night. Service was slow. Steak was dry & old. Guacamole was diabolical. I know the worker felt this hard @ss avocado & put it in my side order with full confidence. Entire order was a waste of money.
• JJ

  Juan

  Aug 12, 2026
  5.0
  I come here everyday on lunch break. Food quality and rations on point all the time!
• JB

  Jacob Belk

  Jul 23, 2026
  1.0
  I rarely give negative reviews, but I gave this location two chances in three days, and unfortunately both experiences were very disappointing. I went two days ago and placed my order about 20 minutes ahead of time. When I arrived, there was no line, yet I watched around 8 people come in, order, and receive their food before my order was ready. I ended up waiting until about 10 minutes past my scheduled pickup time. To make matters worse, I found a chunk of chicken bone, or some type of bone, in my burrito while eating it. I decided to give the location another chance today as it’s right next to my work. This time, the portions were noticeably small across the board, not just the protein. Nearly every spoonful had plenty of room left on it, and I had to ask for extra of basically every ingredient just to get what I would consider a normal serving. Then, after I paid, three employees started having a conversation with each other while my food sat there instead of simply sliding it over to me. I stood at the counter for roughly 90 seconds after paying while they continued talking before I could finally get my food. Cut in and Said excuse me twice before they finally gave me my food. One bad experience can happen, which is why I came back and gave the location another shot. Unfortunately, having issues with the wait time, food quality, portions, and customer service across two separate visits makes it difficult to chalk this up to an off day. Definitely disappointing, the store up the road in Crystal is further but where I’ll be going from now on

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