Giordano's

Reviews

• CD

  Chase Davis

  5 days ago
  5.0
  I'm from the east coast so Chicago style pizza is in low demand. I figured while out here I would give it a try, but while eating it I was put into a bit of an existential dilemma. Is this delicious? Without a doubt. I would recommend anyone stopping by the mall to give Giordano's a try, but is it pizza? I'm not sure haha. It's almost like pizza ingredients in a casserole. Still very good though
• DP

  Dane Petersen

  Sep 24, 2026
  2.0
  Giordano's is gross—I said it. If you order from their quick-service counter, you get a cold, solidified chunk of cheese (if that's your thing, great, I guess). This might be the first time I've ever wished a restaurant had a microwave just so the food could actually be warm. I work in the building right across the street, so I've given them three separate chances on different days, and I've gotten the exact same result every time. Also look through these other Google reviews a lot of them this is their first time ever leaving a review - highly sus
• XG

  Ximena Mercado García

  Sep 19, 2026
  1.0
  Extremely bad experience. We ordered a 12 inch deep dish pizza and we got a 10 inch one. We told the server and she just stared at us without saying anything (like a "so what stare"). We said again that it wasn't what we ordered, and she finally said "the kitchen must have got it wrong, we'll charge you for a 10 inch one," without any apologies and without offering us to get a 12 inch one. Very rude service. We also asked for a birthday treat (since it's my birthday), and she proceeded to say "we can only do it if you have the app," in a rude tone, assuming I didn't have the app. Extremely disappointed. I also had a bad experience in Giordano's in Chicago and I thought my experience would be better in Minnesota, but it wasn't. I should have known better.
• DS

  Daniela Sanchez

  Sep 17, 2026
  1.0
  We had a very uncomfortable and upsetting experience at this restaurant. My friend, her sister, and I had a simple misunderstanding while ordering because we wanted to eat inside. Instead of helping us resolve it, the server repeatedly told us to leave or eat outside. We eventually spoke with the manager, who told us we could stay and eat inside. However, the server still insisted that we leave and even threatened to call security, despite the manager allowing us to stay. We felt that we were treated disrespectfully and discriminated against because English is not our first language. We were not causing any problems—we were simply trying to resolve a misunderstanding. This experience was completely unnecessary and very upsetting.
• OV

  Orianny Valecillos

  Sep 17, 2026
  1.0
  We had a very unpleasant experience at this restaurant. My sister, my best friend, and I went there, and there was simply a misunderstanding when we were ordering because our intention was to eat inside the restaurant. Instead of helping us correct the situation or calmly explaining what had happened, the server kept insisting that we had to leave the establishment or eat outside. We tried to explain the situation to him, but he did not want to listen or clearly explain what the problem was. Since we needed to communicate more effectively, we called my sister-in-law, who speaks English, so she could help us explain what had happened. Eventually, we spoke with the manager, who told us that we could stay and eat inside. However, when the same server came back, he continued insisting that we leave and even said that he would call security, even after we explained to him that the manager had given us permission to stay. What was most concerning was the way we were treated. We felt that we were being treated differently and discriminated against because of where we are from and because we had difficulty communicating in English. We were not causing any problems; we were simply trying to resolve a misunderstanding while ordering. The situation became so uncomfortable and humiliating that I ended up crying. No one should have to feel that way when they go to a restaurant simply to have a meal. We expected to be treated with respect and to receive help resolving the situation, not to be repeatedly told to leave the establishment. I sincerely hope management takes this situation seriously and reviews what happened, because the way we were treated was completely unnecessary and left us with a very negative experience.