Certified by Dairy Queen Grill & Chill • May 17, 2026
Monday10:30 AM - 10:30 PM
Tuesday10:30 AM - 10:30 PM
Wednesday10:30 AM - 10:30 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 10:30 PM
Saturday10:30 AM - 10:30 PM
Sunday10:30 AM - 10:30 PM
11/26/202610:30 AM - 10:30 PM
12/25/202610:30 AM - 10:30 PM
Reviews
2.9
648 reviews
5 stars
177
4 stars
104
3 stars
69
2 stars
65
1 star
233
SH
Sara H
May 11, 2026
1.0
We drove right up the menu on Saturday evening and were asked to wait. No problem. 10 mins go by and now we’re wondering if they forgot about us. We said “hello?” and immediately asked to wait. Fine. Another 15 mins go by. We’re thinking of leaving, others left, some parked and went in. So we decide to just ask - will it be 5 more mins, 30 mins? So again “hello?” and asked to wait. We said we’ve been waiting 25 mins so we’re just wondering about how much longer. The gals response “we only have 2 people working but I can go ahead and take your order” - all exasperated. No way I’d want anyone who seems annoyed with us making our food. Plus, a simple “sorry, we’re short staffed but we appreciate your patience. We should be with you in 10 mins” or whatever would have been great! Lost my business. I can make an ice cream treat at home.
JC
Jeremy Caulfield
May 7, 2026
1.0
I’m okay waiting for a bit at a fast food restaurant, but I was in the drive thru for 30 mins. Sat at the window for 15 mins before someone even took my card.
AP
andrea peck
May 6, 2026
2.0
Service is super slow, they dont hit their mobile order deadlines or answer their phones when busy. When you can get your food, it's really good, hot and fresh, but may the odds be in your favor
AW
Adam Weis
May 3, 2026
1.0
Don't even bother going to this location. I placed an online order for pickup inside. Only to arrive and inside is closed so can only pickup through the drivethrough. Tried calling the location to cancel my order. They said you cannot cancel. Waited 52 minutes just to get a blizzard. Why would your online ordering even be available if you have to go through the drive through anyway. What a joke.
CD
C D
Apr 24, 2026
1.0
Absolutely horrible experience. We will never come back to this location. Tables were all dirty, dried ice cream on the floor. All the workers looked and acted as if they didn't want to be there. We ordered ice cream to go. Messed up our order twice and still didn't get it right. Wanted a peanut buster parfait with extra peanuts and it was filled with peanut butter both times. Came out messy as everything dripping everywhere so over filled and it got everywhere had to go back in just to grab an extra cup to make it easier to eat.
It is located at 300 Fern St, Big Lake, MN 55309-9460, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday from 10:30 AM to 9:30 PM, and Friday to Sunday from 10:30 AM to 10:00 PM. It is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill have amenities for families and children?
Yes, it offers booster seats, high chairs, is family-friendly, welcomes children, and provides restrooms and free WiFi.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for customers.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10399/.
Are there any nearby convenience stores or gas stations close to Dairy Queen Grill & Chill?
Yes, Kwik Trip and KWIK TRIP #168, both convenience stores and gas stations, are nearby, making it convenient for customers to fuel up or grab essentials before or after visiting Dairy Queen.
What other dining options can be found near Dairy Queen Grill & Chill?
Nearby you can find The Jerky Shoppe, an American restaurant, and Chick-fil-A Big Lake, a chicken restaurant, which provide alternative dining choices.
Are there places nearby where I can enjoy a drink or socialize after visiting Dairy Queen Grill & Chill?
Yes, Lupulin Brewing and Scribbled Lines are local breweries and pubs nearby where customers can enjoy drinks and socialize.
Does Dairy Queen Grill & Chill engage customers through any mobile app offers?
Yes, they encourage customers to download their app to access exclusive deals and mobile rewards.
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