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Dairy Queen Grill & Chill

2.9
(658 reviews)

Business Details

300 Fern St, Big Lake, MN
55309-9460, United States
(763) 314-8563
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
300 Fern St, Big Lake, MN
55309-9460, United States

Hours

Monday10:30 AM - 10:30 PM
Tuesday10:30 AM - 10:30 PM
Wednesday10:30 AM - 10:30 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 10:30 PM
Saturday10:30 AM - 10:30 PM
Sunday10:30 AM - 10:30 PM
11/26/202610:30 AM - 10:30 PM
12/25/202610:30 AM - 10:30 PM

Menu

1 menu · 119 items

Explore offerings from Dairy Queen Grill & Chill on 300 Fern St in Big Lake, with popular children's miracle network donation, blizzard® treats, new! chicken strip party platters, and new! dq delivers blizzard meals available at this location.

Menu

119 items

Reviews

2.9
658 reviews
5 stars
179
4 stars
106
3 stars
68
2 stars
65
1 star
240
  • CH
    Cwrecker HD
    Jul 2, 2026
    1.0
    I came into the store on my lunch break for work with my work buddy, we waited 15 minutes just to order. Talked with the other customers in line who were also complaining about the wait. My buddy ordered a flamethrower burger just the burger and I ordered a flamethrower burger meal and a fruity pebble shake. The person working the register was nice but was just definitely not trained long enough as he had to ask for help with every single edit to a food item that people asked for but was extremely nice and sincerely apologized for the wait and thanked us for our patience. The lady working the drive through had to help him do stuff on the register and literally asked the guy working the register to repeat himself 5 times in a row to help him with a customer before us. We sat down after ordering and waited almost 45 minutes to get our food, 30 minutes past when our lunch break ended. They finally bring out my buddies sandwich which he asked for no tomato on and it had tomato on it. So we assumed it was the sandwich from my meal which we then told the worker so that was fine but then he brought my buddy his sandwich and asked me what else I had on my order. I told him I had the meal with the shake for a drink and he said he’d make my shake which he did very quickly and I appreciated that. What I don’t appreciate is that after he gave me my shake he said have a good day and then I told him I had a fry as well and he told me he would grab that and then he asked the lady in the back if the fry on the shelf was for my order and she said that I never ordered fries… Even though I specifically asked for the meal with the shake as a drink, so I then proceeded to tell her that I did order the meal and she told me that the ticket she had said I only ordered the sandwich. I immediately became extremely aggravated because not only had I been waiting 30 minutes past the end of my lunch break to get my food but then I was told that I didn’t get what I literally paid for. So out of frustration I angrily told the lady “Listen I’ve been here for an hour at this point and I’ve been waiting for my food for over half an hour please just give me my fries so I can go. She did then get me my fries. This is probably the worst service I’ve had at a fast food place in over 5 years. I 100% will never come back to this Dairy Queen and I will be telling all my co workers friends and family not to come back here again. The workers were nice but being nice doesn’t take away all the mistakes that they made and the food that took way too long just to get mid quality food. 0/10
  • DB
    Dale Bursell
    Jul 2, 2026
    1.0
    The food was alright, and I ordered only a burger. No blizzard, extras, didn’t even get fries with it. I didn’t get my food for 47 minutes! My burger was unfortunately not hot all the way through either……My coworker didn’t even get his food before we had to leave because they hadn’t even finished making his food. Didn’t even want a refund because he didn’t want to have to wait another 15 minutes in the line of 2 other people since it took 15 minutes just to order when only 1 person was ahead of us. Worst service I’ve had in over 10 years at any fast food spot. Definitely not a fast food Dairy Queen.
  • CS
    Chris Stohlberg
    Jun 29, 2026
    1.0
    This place needs to have its franchise revoked! The inside is filthy, when they even have the doors unlocked. 30 minutes for ice cream that will make you sick. Joke!
  • HH
    H3LLO_P0SITIVITY
    Jun 28, 2026
    5.0
    I want to give a shoutout to the three employees that are working during the festival, I want you guys to know you are doing amazing. Keep up the good work :]
  • JP
    Jordan Pratt
    Jun 20, 2026
    3.0
    Ice cream was great but this may be the dirtiest restaurant establishment I've ever seen. Overflowing garbages, all tables dirty, floors a disaster, and even employee shirts looked like a food fight broke out.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats are offered at Dairy Queen Grill & Chill in Big Lake?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 300 Fern St, Big Lake, MN 55309-9460, USA.

Brand Certified Facts from Dairy Queen Grill & Chill

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