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Dairy Queen Grill & Chill

2.9
(666 reviews)

Business Details

300 Fern St, Big Lake, MN
55309-9460, United States
(763) 314-8563
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
300 Fern St, Big Lake, MN
55309-9460, United States

Hours

Monday10:30 AM - 10:30 PM
Tuesday10:30 AM - 10:30 PM
Wednesday10:30 AM - 10:30 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 10:30 PM
Saturday10:30 AM - 10:30 PM
Sunday10:30 AM - 10:30 PM
11/26/202610:30 AM - 10:30 PM
12/25/202610:30 AM - 10:30 PM

Menu

2 menus · 172 items

Explore offerings from Dairy Queen Grill & Chill on 300 Fern St in Big Lake, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

121 items

Reviews

2.9
666 reviews
5 stars
180
4 stars
105
3 stars
68
2 stars
65
1 star
248
  • CB
    Chad Betland
    Jul 30, 2026
    1.0
    This place gets worse n worse, poor management, place looks like a complete disaster inside, slowest service ever
  • LP
    L P
    Jul 25, 2026
    1.0
    I stopped in here two days ago from today. And when I say how dirty this place was inside, it was ridiculous. If I worked with the department of health services, i would have made sure that their doors were closed The next day. There was at least 100 flys are more flying around all on the ice cream toppings all on the ice cream machine. All on the counter, all on the tables. Just fly central. And their work area look like it hadn't been cleaned in weeks. If you can handle driving to a different Dairy Queen, I would do so. It made no sense how dirty and nasty.This place was inside. I try telling them, maybe they should get some fly strips, they said the manager won't allow them to have fly strips. This is by far one of the most disgusting restaurants. I've been in by far. Food department of health services need to stop inside this place
  • BS
    Bruce Stephan
    Jul 13, 2026
    1.0
    It took 6 tries to get one chocolate cone made and two hot fudge sundaes. One of the other customers was convinced the person at the counter was super high. The place was very dirty, actually sort of gross. C'mon DQ - you can do better.
  • LO
    Lynn Otto
    Jul 12, 2026
    1.0
    We like to stop at the Big Lake DW on the way home from up north a few times a year. Usually get the best made malts and blizzards. Not 2026! Waited in drive thru line 20 min, when we got to the order window a gal said “ our screens are full so we can’t take any more orders for awhile, we are short staffed”. People are leaving the parking lot left and right. What a loss of revenue for this DQ! We gave up after 25 minutes. So disappointed- won’t be back.
  • CH
    Cwrecker HD
    Jul 2, 2026
    1.0
    I came into the store on my lunch break for work with my work buddy, we waited 15 minutes just to order. Talked with the other customers in line who were also complaining about the wait. My buddy ordered a flamethrower burger just the burger and I ordered a flamethrower burger meal and a fruity pebble shake. The person working the register was nice but was just definitely not trained long enough as he had to ask for help with every single edit to a food item that people asked for but was extremely nice and sincerely apologized for the wait and thanked us for our patience. The lady working the drive through had to help him do stuff on the register and literally asked the guy working the register to repeat himself 5 times in a row to help him with a customer before us. We sat down after ordering and waited almost 45 minutes to get our food, 30 minutes past when our lunch break ended. They finally bring out my buddies sandwich which he asked for no tomato on and it had tomato on it. So we assumed it was the sandwich from my meal which we then told the worker so that was fine but then he brought my buddy his sandwich and asked me what else I had on my order. I told him I had the meal with the shake for a drink and he said he’d make my shake which he did very quickly and I appreciated that. What I don’t appreciate is that after he gave me my shake he said have a good day and then I told him I had a fry as well and he told me he would grab that and then he asked the lady in the back if the fry on the shelf was for my order and she said that I never ordered fries… Even though I specifically asked for the meal with the shake as a drink, so I then proceeded to tell her that I did order the meal and she told me that the ticket she had said I only ordered the sandwich. I immediately became extremely aggravated because not only had I been waiting 30 minutes past the end of my lunch break to get my food but then I was told that I didn’t get what I literally paid for. So out of frustration I angrily told the lady “Listen I’ve been here for an hour at this point and I’ve been waiting for my food for over half an hour please just give me my fries so I can go. She did then get me my fries. This is probably the worst service I’ve had at a fast food place in over 5 years. I 100% will never come back to this Dairy Queen and I will be telling all my co workers friends and family not to come back here again. The workers were nice but being nice doesn’t take away all the mistakes that they made and the food that took way too long just to get mid quality food. 0/10

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats are offered at Dairy Queen Grill & Chill in Big Lake?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 300 Fern St, Big Lake, MN 55309-9460, USA.

Brand Certified Facts from Dairy Queen Grill & Chill

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