Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Explore offerings from Caribou Coffee on 15730 Emperor Ave in Apple Valley, with popular caribou classics, caribou signature, caribou fruit shakers, and caribou espresso shakers available at this location.
Real chocolate melted into steamed milk and combined with our rich espresso and toasted marshmallow flavor. Topped with whipped cream, mini marshmallows and chocolate chips.
Coconutmilk shaken with ice, real strawberries, vanilla flavor and a signature punch base, with flavors of pomegranate and dark cherry, created with Tractor Beverage.
A moist, tender muffin loaded with whole blueberries; topped with streusel.
Reviews
4.3
284 reviews
5 stars
206
4 stars
28
3 stars
12
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1 star
30
AT
Aida T
Jul 2, 2026
1.0
My husband and I visit this Caribou Coffee two or three times a week because it's close to our home, and we enjoy working here. Most of the employees are friendly and welcoming, which is why we continue coming back.
Unfortunately, I have had an ongoing issue with one particular shift manager for the past six months. He is a young Caucasian male who consistently avoids serving me. Instead, he directs other employees to help us, even when he is available.
Today (July 2, around 3:00 PM), I walked up to the register and waited to be helped. The shift manager was cleaning the toaster with a chemical spray. He looked at me from the corner of his eye but never acknowledged me or greeted me. Instead, he walked past me and went to prepare drinks, even though he had just been handling cleaning chemicals. I then noticed him signal to the employee working the drive-thru to come help me instead. She was kind, served me professionally, and even gave me a cup of light ice water when I asked.
When I asked him why he had ignored me instead of helping or even acknowledging me, he told me that I was not his priority customer and that his drive-thru customers were his priority. I understand that drive-thru service is important, but that does not mean customers standing inside the store should be ignored or treated as though they do not matter. A simple greeting such as, "I'll be with you in just a moment," would have been respectful and professional.
Afterward, I asked if there was a manager I could speak with. The employee informed me that he was the shift manager. I asked him for the name of the manager above him, and he told me it was Hana. I then asked how I could contact her. Instead of providing the store's contact information or explaining the proper process, he replied, "I'm not going to give you her personal number. You can Google her number." That was not what I asked. I simply wanted to know how to contact the person he reports to.
I had already purchased my coffee earlier that day, so I was not asking for anything for free. I was simply expecting the same respectful customer service that every paying customer deserves.
I rarely leave negative reviews, but this experience—and the repeated pattern of behavior over the past several months—needs to be addressed. I hope management reviews the security footage from around 3:00 PM on July 2 to see how this interaction was handled. Everyone deserves to be acknowledged, treated with respect, and provided professional customer service.
VS
vincent sumner
Jun 19, 2026
5.0
It’s a spacious place to hang out at
JM
John Mott
Apr 20, 2026
5.0
This Caribou opens earlier than many locations. The inside is very nice and comfortable. It's clean, too. Like just about every Caribou, the service here is fast and friendly.
DW
Darin Williams
Apr 8, 2026
5.0
Great service and friendly staff.
JP
John Persons
Mar 18, 2026
5.0
I just stopped for a mint condition mocha, it was hot and the service was quick and friendly service.
Caribou Coffee is located at 15730 Emperor Ave, Suite 100, Apple Valley, MN 55124, United States.
What types of products and specialties does Caribou Coffee offer?
They serve a variety of products including coffee, iced coffee, mochas, lattes, hot chocolate, cold press coffee, tea, breakfast items, and merchandise. Specialties include Campfire Mocha®, Turtle Mocha, Caramel High Rise®, and Nitro Cold Press among others.
Can I order Caribou Coffee items through a mobile app?
Yes, you can order using the Caribou Coffee app available on both iOS and Android platforms, or order online through their website.
Is Caribou Coffee wheelchair accessible and family-friendly?
Yes, Caribou Coffee provides wheelchair accessible entrance, parking, seating, and restrooms. They also welcome families and have a children's menu.
What convenient nearby locations can I visit before or after Caribou Coffee?
Nearby, you can visit Sirius Day Spa Minnesota or CLOVR Life Spa for relaxation and wellness, making it a perfect stop before or after enjoying your coffee.
Are there places for fitness or wellness near Caribou Coffee?
Yes, Discover Strength Apple Valley gym and CLOVR School of Massage are close by, ideal for fitness and wellness activities around your coffee visit.
Where can I find dining options near Caribou Coffee in Apple Valley?
Costa Vida, a Mexican fast-food restaurant, and Crooked Pint, an American bar and grill, are nearby dining places where you can enjoy a meal before or after your visit.
How can I contact Caribou Coffee for customer support?
You can reach Caribou Coffee customer relations via email at customerrelations@cariboucoffee.com or by phone at +1 952-521-9500.
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