Sonic Drive-In

Reviews

• HR

  Haydn Rzepecki

  Aug 27, 2026
  1.0
  I got my food the first time and drinks, and all of my drinks tasted like the syrup in the pop was going out, so I went back in to get them switched out, and the manager on shift actively knew the syrup was out, but still selling it to customers. Got home to find my burger wasn't even made right. All I asked for was a plain burger with chili, and cheese on it. When I went back I was given complete attitude, and I was told they had to take the other burger back to give me a new one. I've worked in fast food for many years to know you're not suppose to take food back, even if you're just gonna discard of it. I get it can be chaotic during rushes, but this is not how you treat customers, and run a store.
• CG

  Chelsea Griswold

  Aug 27, 2026
  2.0
  I normally have a great experience, the person I called was also very friendly. But I decided to go on my lunch and sat outside in spot 10 for 21+ minutes waiting for something that never came out. I ran out of time on my lunch and due to it being through the app I couldn’t get a refund (I never made an account and when I made one to try and start a refund process, it deleted all of my order history that I couldn’t get back.
• SE

  steve elhart

  Aug 26, 2026
  1.0
  We placed a mobile order and were told they were making it then waited and waited for it. Then we pressed the button again and we’re told that suddenly the order was not there anymore in their system… we received nothing and were charged anyway the sonic team member was very rude to us about the situation 1 I demand a refund 2 I will never EVER visit this location again this is no way to treat your customers…. I have proof of purchase on my phone and your employee refuses to even work with me..
• TS

  Tanya Rayne Stryker

  Aug 23, 2026
  1.0
  The man working the drive thru was extremely rude. My friend pushed the intercom and the man asked how can I help u and we said we want to place an order. The man replies well then place one. We over looked it and placed our order. It was like $31 and some change. They brought out our food..we paid with a $100 dollar bill and the girl went back in to make change. We waited like 15 or 20 min and she still hadn't come back with our change so my friend pushed the intercom and the same guy said "how about u look at the menu somemore. I'm busy trying to train my new employee. I'll help u when I have time." We said we don't want to place another order, we just want our change. And the guy said" like I said..we r busy so u will get ur change when I'm ready to give u ur change" we finally got our change and I asked the girl who brought it out what that guy's name was and she said Scott. All I know is that he was very rude and in my opinion he has no business working in customer service. i will never go there to eat again and I'm gonna tell all my friends and family as well. It's BS treating ppl like that. We weren't rude nor were we bugging them.
• BL

  Breanna Lapeer

  Aug 20, 2026
  3.0
  I would rate it a 5 if I didn’t witness the disrespect from another employee or manager. The young man working at the window was sweet and doing a great job then was yelled at by another employee or manager for giving us our receipt to early. The young man did not deserve that and should be apologized to asap and the guy who yelled at him should be nicer to the other employees and customers.