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McDonald's

3.0
(1,497 reviews)

Business Details

5631 Byron Center Ave, Wyoming, MI
49418, United States
(616) 249-3115
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5631 Byron Center Ave, Wyoming, MI
49418, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5631 Byron Center Ave in Wyoming, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,497 reviews
5 stars
394
4 stars
267
3 stars
255
2 stars
167
1 star
414
  • KW
    Kyle Waldo
    6 days ago
    1.0
    First and foremost Ive been going to this McDonald's since it was put here. Ive lived here my whole life. I think this was the straw the broke the camels back. At 8:00AM today we went to this place they call a business to get something for my wife who is due in 4 days and myself. I ordered two burritos and a hash brown, sausage mcmuffin meal. Easy. I get 1 hash brown. Call this lady out that we got 1. She asks for a receipt the younger lady never gave me...then PROCEEDS TO ARGUE THAT I NEVER ORDERED ONE. Like its a HASHBROWN and I got no receipts. To sit there and argue with me was absolutely bizarre. Why would I lie about a hash brown? This place can honestly be shut down at this point its that bad and be replaced by a Burger King no one would go to.
  • TM
    Tez Morris
    Oct 7, 2026
    1.0
    The lady Crystal at McDonald’s on Hope Drive is rude and disrespectful calling the cops because we parked to get wait for our food and she got mad and then called the police but kind of what kind of stuff is that that’s bad customer service right there
  • ZC
    Zach Campbell
    Oct 6, 2026
    1.0
    First of all, they pile salt on their burgers. Never experienced this before. But this location has done it more than once. The quarter pounder was a smashburger...I didn't know they were doing that either. There was a mysterious purse sitting on a table out of view from the counter. No one around to know it was there. So as I left, I grabbed it and put it on the front counter saying "no idea who's this is". She told me it was her manager's. If she can't keep track of her own stuff, what makes her qualified to manage a team of people at McDonald's?
  • WD
    Will Dominguez
    Oct 5, 2026
    1.0
    I had a very disappointing experience at this McDonald’s yesterday. I waited approximately 45–50 minutes for my food. I decided to go in and ask for a refund. I watched the customer in front of me receive a refund. When I asked for a refund, the manager took my receipt and began preparing my order without asking whether I still wanted the food or whether I wanted to continue waiting. I had already been waiting nearly an hour at that point. I also asked about replacing my drink because of the extended wait. I had already consumed some of it, so I wasn’t expecting a full replacement without question, but I did explain that the smoothie had been sitting for a long time because I had been waiting approximately 50 minutes for my food. I was told no. When I brought up that all i wanted was a refund to begin with, I was told they do not give them becausee my food was ready. I explained that I had requested the refund before my food was provided and that the restaurant did not have my food at the time I initially asked for the refund. I then asked the manager for her name and a phone number so I could make a formal complaint. I was initially ignored. I asked another employee for the manager’s name, but they did not respond. When I eventually got the manager’s attention and asked again, she threatened to call the police and told me I was not getting a refund. I explained that I was not asking for a refund at that point—I was simply asking for her name and contact information so I could speak with someone about my experience. She told me that none of her staff would give me her name and that I needed to leave. As I was leaving, I asked one of the employees one more time for the manager’s name as they were walking food outside to a car. Instead of providing it, the employee told me to “swerve” and “get the f*** on.” This entire interaction took place in front of other customers. I appreciate that McDonald’s has since offered to refund the drinks, but I feel the way this situation was handled warrants further attention. The issue is not simply the wait time; it is the way my concerns were handled by management and staff after I had already waited nearly an hour.
  • AA
    Adrian
    Oct 1, 2026
    2.0
    Ordered my food, they messed up half of ny order. Got a big Mac with no cheese, it came with cheese. Most of the drinks were only half way full.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 5631 Byron Center Ave, Wyoming, MI?

McDonald's at 5631 Byron Center Ave, Wyoming, MI is open every day from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru at this McDonald's is open daily from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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