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McDonald's

3.0
(2,115 reviews)

Business Details

38418 Ford Rd, Westland, MI
48185, United States
(734) 729-0790
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
38418 Ford Rd, Westland, MI
48185, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 38418 Ford Rd in Westland, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
2,115 reviews
5 stars
569
4 stars
333
3 stars
362
2 stars
212
1 star
639
  • TR
    Tis Rachel
    6 days ago
    1.0
    Ordered 2 meals and a small chocolate shake. Get to window. Confirm 2 meals and a small chocolate shake. Pay ( no receipt). Go to pick up they hand us food. Say hey we had a small chocolate shake too. Our ice cream machine is down Ok did we pay for the shake though cause we didnt get a receipt. Ignores us asks fellow employee She says no the ice cream machine is broken. I said can we just get the receipt to confirm. They ignored us and shut the window.
  • BB
    Brittany
    Aug 23, 2026
    1.0
    Definitely better than the McDonald’s at Warren and Wayne but tonight I caught the night manager that wears a wig talking about me & my order with the cook in the back since their pay window was cracked. Very unprofessional and immature all over an apple pie and her not speaking clearly and forming proper sentences. LMAO what a joke 🙄
  • BK
    BIANCA KAISER
    Aug 18, 2026
    1.0
    I feel like it’s not that hard to work here, please get better staff the night manager, told me food would be ready at 4, it’s 4:15 foods still not ready, but I already made an online order , it won’t cancel the order. He made me get out of the drive through window while I wait 5 minutes for him to make my food. We can’t let 1 order of breakfast of all things break an establishment and 2 ppl working at McDonald’s
  • DW
    Denise Wood
    Aug 8, 2026
    1.0
    This is the worst restaurant, the service is absolutely awful. Ordered in the app and went there when it said my order was ready. It wasn't ready and the employees hid behind the wall so you can't ask them any questions. A family came in with a huge order and they got all their food before I got mine that I ordered in the app. And then the manager comes out and gives me an attitude and asks to see my order on my phone. I literally order a double cheeseburger and fries and a drink. That's it, nothing complicated. Will NEVER go to this place ever again
  • PS
    Paige Schwartz
    Jul 29, 2026
    1.0
    Wish I could give no stars. HORRIBLE!! Every time I come here they asked me if I am using a mobile code and when I go to use my mobile code every single time I’ve come to this location. They have told me that my mobile code does not work and then they’re like oh well we need the code we can’t scan the barcode which is fine but I’m literally showing them my phone that has the code and it shows them that I’m literally like being truthful and they never use my code ever but whenever I go to another McDonald’s, my code works every time at a different location, so why is it just dislocation isn’t work and why do they keep asking if you have a mobile code when they don’t even use them or attempt to help you use them it’s ridiculous and then I pull up to the register. The lady is so rude to me. She’s like your cow doesn’t work and then I go to show her my coat and she’s like well. That’s not my problem so which is whatever it’s fine but it’s just the rudeness was so unnecessary. I have two kids in my car and for me to be treated like that in front of my children it’s unnecessary it’s fast food but it’s not supposed to be this difficult to get food and then I pull up to the window. The guy is wearing headphones and then he asked me what my order is what order I have so I literally have to re-order my whole order again to him and then he goes away for five minutes. I sit at the window and then he comes back and he’s like what what did you have to drink again like what I don’t understand how it is so hard to read the screen and see the orders and give them to people and then he goes to hand in my bag and he takes it back and checks it and then give it to me like, why didn’t he check it before he gave it to me all the staff here needs to be retrained, and they need to be taught how to talk to customers. It was disgusting. I have never been spoken to in such a rude manner. I will not be coming back here. I don’t care if it’s the closest one to meet. I’d rather drive farther way to a different McDonald’s and go to this one do better.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 38418 Ford Rd, Westland, MI?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, McDonald's at this location offers delivery, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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