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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(261 reviews)

Business Details

(989) 701-2004
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Branch, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3701 East Michigan 55, West Branch, MI
48661, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 3701 East Michigan 55 in West Branch, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
261 reviews
5 stars
130
4 stars
48
3 stars
27
2 stars
13
1 star
43
  • MC
    Marcy Cole
    Sep 25, 2026
    5.0
    Great donuts!
  • KA
    Kylie Anderson
    Sep 21, 2026
    1.0
    Pretty bad experience here. I ordered a small coffee, received and got charged for a large with only one pump of syrup, I think the cashier was new so I gave him grace for that mistake. But then in the middle of making the sandwiches another guy straight up tells me I can’t get a croissant and needed to switch bread with barely any emotion/acknowledgement at all. My sandwich comes out cold, cheese not melted, the blandest thing I have ever tasted, and the bacon was TRANSLUCENT. Three things for $20 as well, gross.
  • JP
    Jordan Phillips
    Sep 8, 2026
    5.0
    I had a great experience here over the weekend. The woman who greeted me in the drive thru was incredibly kind, and it’ll been a long time since I’ve received such customer service at a drive thru place. Coffee was great too. I’ll be back when I pass through next!
  • AW
    Ashlea Weston
    Sep 4, 2026
    1.0
    I ordered a refresher through the app for a drive-thru pick up. I waited for 10 minutes in the drive-thru behind one truck who just sat there parked waiting for two blended drinks. My passenger finally walked in and picked up my drink. Finally made it to the drive-thru window after another three minutes only to be told by the manager that there is nothing she can do. There were only 3 people working to do everything and she can't keep up. I suggested putting up a sign that they are short staffed or turning off mobile ordering. The manager told me this wasn't an option and I should have a good day. Not worth an almost 15 minute wait for one refresher.
  • SM
    saisharan mangapati
    Aug 30, 2026
    1.0
    ⭐ 1 Star – Very Disappointing Experience This was honestly one of the worst experiences I’ve had at Dunkin. I ordered around 6 donuts and 2 bagels, but unfortunately, the bagels were soggy and stale and did not taste fresh at all. The Dunkalatte was also extremely watery and lacked flavor, which was very disappointing. On top of that, I specifically asked for 2 hash browns, but the employee didn’t seem bothered to listen and only gave me 1. The food quality, coffee, and customer service were all disappointing. I expected much better from Dunkin, but unfortunately, this experience was far from what I expected. I hope the management looks into the food quality and customer service because customers shouldn’t have to deal with this kind of experience.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Branch, MI?

Dunkin' in West Branch, MI is open daily from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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