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Baskin-Robbins

2.1
(37 reviews)

Business Details

5847 13 Mile Rd, Warren, MI
48092, United States
(586) 275-2807

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 5847 13 Mile Rd, Warren, MI — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
5847 13 Mile Rd, Warren, MI
48092, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday5:00 AM - 10:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 5847 13 Mile Rd in Warren, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

2.1
37 reviews
5 stars
8
4 stars
1
3 stars
2
2 stars
1
1 star
25
  • EE
    Emillo Elias
    Jun 14, 2026
    5.0
    Great customer service
  • RS
    Rebecca Spencer
    Jun 3, 2026
    1.0
    I would give them negative stars if I could. I just wanted to express my deep frustration and disappointment with this place. I placed an order on their app 21 days prior and selected a pick up time and date. My mom goes there to pick up our ice cream cake and at first they say "you were supposed to pick up 20 days ago" but then when my mom showed them proof of our order they changed their story and said corporate didn't send us the order. They were also very rude and the manager was off that day of our pickup and the workers stated that she was coming in but decided she didn't want to and didn't resolve our issue. My mom waited around for an hour they gave us no cake, no resolution and just gave us our money back and said good luck sorry not sorry which doesn't help us we just wanted the cake we paid for. I spoke with corporate today and they stated they lied they said they are a franchise and their ordering system is tailored to each store so that means they just didn't make it even though we paid for it ahead of time. I called back to the 13 mile location and I asked to speak with the franchise owner she stated they weren't in I asked can you have them call me she asked for my name and said I'll have him call you. She didn't ask for my phone number so obviously she wasn't trying to pass along that I wanted a call. I WILL NEVER GIVE MY BUSINESS TO THIS BASKIN ROBBINS. Neither should anyone else unless you want to be highly disappointed because obviously they aren't not organized nor trained. Some of the worst customer service I have ever experienced. Don't give them your business — at Baskin-Robbins. So many others have the same story I do... still waiting on the owner to callback and I will keep calling until they do
  • KJ
    Kathy Jacobs
    May 26, 2026
    1.0
    There were 3 cockroaches in the lobby
  • RG
    Ruth Giroux
    Apr 22, 2026
    1.0
    1 star is generous. Incredibly rude staff, and the cakes in the freezer are always inaccurately priced down. They don't offer any sort of discount or honor the indicated price at all.
  • MM
    Mitch Molnar
    Mar 11, 2026
    1.0
    My family and I have been coming to this Baskin-Robbins quite often and it had become our go-to spot for taking the family out for ice cream. At first there were a few minor inconveniences here and there, which we didn’t think much of. However, tonight was very disappointing. We arrived about 40 minutes before closing time and the doors were locked. We waited for a moment thinking maybe someone would come let us in, but the employee working made eye contact with us and simply walked away without acknowledging us. If the store needed to close early, a sign or a quick explanation would have gone a long way. Unfortunately, experiences like this make it hard to want to return. Very disappointing. I will gladly spend my money elsewhere.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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