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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(264 reviews)

Business Details

2969 E Big Beaver Rd, Troy, MI
48083, United States
(248) 825-3726
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Troy, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2969 E Big Beaver Rd, Troy, MI
48083, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 2969 E Big Beaver Rd in Troy, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.4
264 reviews
5 stars
126
4 stars
27
3 stars
11
2 stars
14
1 star
86
  • AA
    Aim A
    Jul 9, 2026
    1.0
    I was so disappointed with dunkin donuts. I came here after a 3 hour dr appointment because I was craving a frozen blended coffee with two kids in tow and being heavily pregnant. I drove 20 minutes out of my way to go to dunkin and after ordering we were stuck in line for more than 10 minutes. There were only two cars infront of us. The guy in front of us had a drink and some goods completely normal looking order and it took him like 30 seconds to pay his order and grab his food. The guy infront of him was the one who was stuck for 10 minutes, I didn't see what he got but 10 minutes seems excessive. I asked for small frozen blended caramel coffee and a non frosted donut for my toddler and regular donut for my older child. Tell me why he gave me frosted donut for my toddler? Not only that my coffee had no ice in it. After I sipped it, I told him and he said no that's a frozen. I showed it to him and he asked the guy who made it who confirmed it was frozen so he just looked back at me and shrugged. I was so exhausted I didn't even bother arguing further and just left. Look at the picture I upload. It's what the coffee looks like 20 seconds after I got it with only two sips taken. You guys tell me if it looks like there is ice in it. The car was showing the temp was in the 70s so maybe it melted but if that was the case they should have remade it. It absolutely ruined my day. Avoid this dunkin donuts like the plague.
  • NA
    Natalia Alber
    Jul 3, 2026
    1.0
    I pass this Dunkin on my way to work and have stopped here several times. Unfortunately, three out of the five times I've been there, they've been completely out of iced coffee. I usually stop around the same time, so if this is a recurring issue, it seems like they should be preparing more ahead of time. I'm sure telling customers you're out of iced coffee might make things a little easier for the staff in the moment, but it's really frustrating to waste time stopping here only to find out they don't have one of their most popular drinks. I don't understand how the same location can consistently run out of iced coffee. Hopefully they can improve their inventory and preparation because this has happened too often.
  • VA
    Violet Adams
    Jun 28, 2026
    2.0
    Showed up. At 9. No sugar or glazed dough nuuts
  • JK
    Julie Karen
    Jun 22, 2026
    1.0
    I ordered a matcha iced latte and was pretty disappointed. The drink was full of chunks of matcha powder that clearly hadn’t been mixed properly. Instead of being smooth, every few sips I was getting clumps through the straw, which made the drink unpleasant to finish. Matcha isn’t cheap, so I expect it to be prepared correctly. It felt rushed and like very little attention was paid to quality. Hopefully this was just a one-time mistake, but it wasn’t a great experience.
  • SH
    Sophia J Herrera
    Jun 4, 2026
    1.0
    So slow. I waited 10 minutes at the speaker to order and no one greeted me or told me one second. I had to say hello?? And then they finally responded. At the window I waited another 10 minutes to pay and she was rude, never coming back.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Troy, MI?

Dunkin' in Troy, MI is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery services?

Yes, Dunkin' in Troy offers delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

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Certified August 23, 2026Yext Knowledge Graph
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