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McDonald's

3.4
(1,462 reviews)

Business Details

37037 Mound Rd, Sterling Heights, MI
48310, United States
(586) 978-9527
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
37037 Mound Rd, Sterling Heights, MI
48310, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 37037 Mound Rd in Sterling Heights, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,462 reviews
5 stars
512
4 stars
290
3 stars
238
2 stars
120
1 star
302
  • SM
    Samantha Mason
    5 days ago
    1.0
    If I could give 0 stars, I would. Absolutely ABHORRENT how I was just treated by the staff. Upon getting there, I noticed a huge line of people. Perfectly fine, I have time. Few minutes go by, orders are being taken, line is somewhat moving. I notice a cop car pull around, knowing something is up. This mcdonald’s is always problematic, ESPECIALLY with the workers, cutting corners and taking shortcuts just to put stuff out, and it’s not even on time ANYWAYS!!! So when I get to the speaker, and after 10 minutes sitting waiting for an answer, I’m told they can’t take orders anymore because they’re having a problem at the second window. Obviously there’s been a problem for a minute since it took long enough for the cops to show up, so it would have been nice to know. So after that, I let everyone know behind me what was going on, and then the lady taking orders over the speaker told me to SHUT UP!!! Absolutely outrageous behavior and I would never let any of my managers speak like that let alone work for me. By the way, this mcdonald’s is also owned by Percival management, same operator of the 16/deq location that closed down last year, which everyone had problems with as well. So my question is, what the actual hell is wrong with your workers?
  • BS
    Brian Sitto
    5 days ago
    1.0
    I asked for sauce she told me its 25 cents per i said no problem ill pay i have card, tap to pay, and a $20 bill she would not accept either one she said it has to be exact change which is so sad because she wants to pocket the money! Horrible workers the lady taking my order couldnt even speak English!!!!!!
  • EM
    Elianna McClinton
    Jun 21, 2026
    5.0
    This is the best McDonald’s I’ve ever been to. Food is always consistent whether that’s late at night or during the day and the workers are so nice 😊 I’d gladly grove the extra couple minutes to go to this location over ones closer to my house.
  • AH
    Amanda Hill
    Jun 14, 2026
    1.0
    The service here is so bad. The lady at the window was so rude. She said hurry up when I was trying to pay her with exact change. Then I still had to sit there and wait for my food so what was the point of rushing me? Then the lady who handed me the food literally couldn’t close the window faster on me so I never even got a chance to ask for anything. The order was also wrong too.
  • TT
    TheNorthernRob
    Jun 11, 2026
    1.0
    I've had a couple orders missing an item, staff often have a bad attitude and are short with you, as well as seeming bewildered and unprofessional during orders, and the drive thru employees act confused every time you use or bring up the rewards app. Just drive to any other McDonald's, avoid this location or you'll just come away frustrated and likely missing an app deal of your food being wrong.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Sterling Heights location?

McDonald's in Sterling Heights is open 24 hours a day, 7 days a week.

Does McDonald's Sterling Heights offer drive-thru service?

Yes, McDonald's Sterling Heights offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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