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McDonald's

3.4
(1,493 reviews)

Business Details

37037 Mound Rd, Sterling Heights, MI
48310, United States
(586) 978-9527
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
37037 Mound Rd, Sterling Heights, MI
48310, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 37037 Mound Rd in Sterling Heights, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,493 reviews
5 stars
518
4 stars
292
3 stars
242
2 stars
121
1 star
320
  • JH
    Jake Hedtke
    1 day ago
    1.0
    Realatively small line at 10pm. On my way into work I ordered nothing but a large coffee with the mobile app. I specifically left early for work so I had extra time to stop for coffee. However this location seems to only be able to operate their drive through at a rate of 10 minutes per car because after 25 minutes and only moving forward twice I had to leave the line or miss work. Of course because I used the mobile app to pay for it the system will not allow me to cancel the order and get my refund. A good system would allow users to cancel their order all they way up to the window before recieving their items. Whatever McDonalds. Enjoy the $3 you robbed from me. Last time I ever use your mobile app to pay.
  • PG
    Page Glover
    2 days ago
    1.0
    I’m usually not the one to complain but this location is a JOKE! literally contacted customer service not long ago for this location and I figured let’s give it a try again and it was my biggest mistake. for one when I go to order my food I was never greeted I was told just to hold and that took about 5 minutes when there was no cars in the other lane nor was anyone in front of me so therefore it wasn’t busy also I sat there at the first window for 5 minutes before anyone even opened it so I could pay for two I had a thing for a free combo meal and when I gave it to the girl she said she could only give me one free wrap when it clearly stated a free combo meal so that was another 5 minutes of waiting and then I get to the second window to get my food and the lady there tries too hand me the wrong food and when I told her it was mine she shut the window in my face instead of asking what I had so then a gentleman comes and asks me and hands my order right to me without any issue. I will not be returning to this location I will go completely out of my way at this point when I live 2 minutes literally from this location.
  • DD
    Dennis DiMaggio
    Sep 25, 2026
    1.0
    Most days on my way to work I can just run through this place and get my daily caffeine. When you operate a fast food place next to a busy intersection you should be fast. They made me pull away into a parking spot to wait for my iced coffee. 6 minutes went by with nobody coming out and I see them giving coffee to people out the window. I am already late for work but I go inside to see if I can get an answer on how long it will take, and they just say she's working on it she's working on it. Why didn't she start working on it when I placed my order. My order that was only $3, I guess I'll have to stop closer to my house from now on instead of supporting the business here in Troy...
  • NN
    nicole
    Sep 23, 2026
    1.0
    I’ve never had such a consistently unpleasant experience at a McDonald’s. One of the workers, a Middle Eastern woman, was repeatedly yelling at other employees and would roll her eyes and show obvious disrespect toward me and my Asian friends. However, when interacting with my Middle Eastern friend, her attitude was noticeably kinder and more respectful. I can only speak to what I personally experienced, but the difference in treatment was very uncomfortable and disappointing. The service is also extremely slow, even when there is no line, and the workers often rush customers through their orders. During my last visit, I ordered two bacon cheeseburgers. Instead, I received part of someone else’s order mixed with mine, and my burgers were missing the cheese, onions, condiments, and the bacon I specifically paid an additional $2.50 for. I had my receipt showing exactly what I ordered, yet it still took around 15 minutes to get the mistake corrected. What makes this worse is the overall lack of basic customer service. At other McDonald’s locations, I’ll say “have a good day” to the employee and they’ll usually say it back. Here, nearly every interaction I’ve had has involved eye rolling, rushing, or an overall dismissive attitude. Customers deserve basic respect and courtesy, regardless of who they are. After multiple negative experiences, I will not be returning to this location.
  • YT
    Yearning TRUTH
    Sep 23, 2026
    1.0
    This McDonald's annoyed the crap out of me. Today I was dining inside, and one of the workers approached an elderly woman who was sitting down enjoying a cup of coffee and told her that she has to leave because she has been there for 30 minutes and that is the time limit she had to dine in. She very nicely explained to the worker that she was just waiting for her daughter to pick her up and that she had hurt her knee on the walk there. And the worker said sorry but that is the policy. Like, what?! Mind you, I and her were the only ones dining in there, the restaurant was totally empty. That is just ridiculous and pathetic. It really upset me and ruined my day to experience that. Shame on those workers to treat her like that right in front of me. I will never eat at that location again.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Sterling Heights location?

McDonald's in Sterling Heights is open 24 hours a day, 7 days a week.

Does McDonald's Sterling Heights offer drive-thru service?

Yes, McDonald's Sterling Heights offers drive-thru service 24/7.

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