SH
Serephina Hidalgo
Aug 16, 2026
I want to start by saying I understand this is a fast-food joint, and my expectations were already ... not high. We ordered using the app. We arrived to get food and were asked to pull forward after we were given our drink (obviously they had our order). It took them 30 minutes to get our food... and that was with multiple check-ins, so they knew we were still waiting. When we finally got our food, they apologized and said they'd given us extra napkins. Yay! 🙄 We checked our bags quickly to ensure all items were there and just wanted to get out of that place. When we got home, the items from the big breakfast weren't on the platter. The hash browns were so overcooked in old oil that they were not edible. But hey, we got extra napkins.
If you need a quick drink, this location can probably serve you. If you're looking for something to eat, I suggest going elsewhere.
I received this quarter pounder from 13 Mile and schoenherr location McDonald's is McDonald's to me but at the end of the day doordash won't give me my money back even though this thing looks like a Whopper I don't know why we keep supporting these businesses
JP
Joshua Press
Aug 10, 2026
Falsely claiming it’s 24 hours while they shut off the sign, and lights. Ignores all customers at the drive through, EVEN if it was pre purchased on the mobile app.
Management for the night shift really needs to be checked. They’re definitely screwing around at night and refusing to take orders!
EDIT (08/10/2026)
I went again, hoping in desparation that, because the day service is so good, they'd be alright. It was even worse. It took 45 minutes to be served, I was told that I was not be receiving a McFlurry -- which is fine! the machine breaks, it happens -- but they refused to refund me (instead instructing me to use the app, which specifically does not offer refunds!) and the cherry on top: I got home, took a sip of my drink, and found that it was regular Coke, not Diet.
I will not ever be ordering from this location again, at least not during night hours. If I get the craving for McDonalds again, I'll be more than happy to drive the extra two miles to avoid getting scammed like this again.
OG Review:
This place is genuinely such a mixed bag.
At times, the service is impeccable, about as good as you could ever want from a fast food restaurant.
But at times, seemingly at random, they will be inordinately slow, taking upwards of THIRTY MINUTES to take even a single order. This usually happens past 10pm, I say this currently having been trapped in line for the better part of the hour at 10:55pm.
It gets to the point when you'd wonder whether or not there's a single soul inside the restaurant. They don't even come to the speaker to say "hey, we're running a little slow, please stay put," they just leave you on read and let you toil in an endless line.
If the sun is out, come here, you'll get great service and good food for what you're getting. Evening and later, just skip it.
KF
Kenneth Flores
Jul 15, 2026
There are some employees who simply do their job, and then there are people like the Mexican looking guy with the raccoon dyed hair at McDonald's who somehow make the entire place better just by being there. No matter how chaotic things get, he always seems to stay on top of everything, working quickly, helping out wherever he's needed, and making it all look effortless. You can tell he takes pride in what he does, and that kind of dedication is something that deserves way more appreciation than it usually gets. It's not easy to consistently show up with a good attitude and put in that much effort, but he manages to do it day after day. He's the kind of employee every workplace hopes to keep around-the person coworkers can rely on and customers are always happy to see. Losing someone with that level of commitment would be a huge mistake because people who care that much about doing quality work are incredibly hard to replace.
Hopefully he gets all the recognition he deserves, because someone who works that hard shouldn't have to wonder if their efforts are noticed. The store is lucky to have him, and everyone around him benefits from the effort he puts in every day. His positive attitude, consistency, and willingness to step up whenever needed make him an invaluable part of the team, and McDonald's would be a very different place without him. Above all else, he should never quit because people like him are genuinely rare, and the impact he has on both his coworkers and customers is impossible to ignore.There are some employees who simply do their job, and then there are people like the guy with the raccoon hair at McDonald's who somehow make the entire place better just by being there. No matter how chaotic things get, he always seems to stay on top of everything, working quickly, helping out wherever he's needed, and making it all look effortless. You can tell he takes pride in what he does, and that kind of dedication is something that deserves way more appreciation than it usually gets. It's not easy to consistently show up with a good attitude and put in that much effort, but he manages to do it day after day. He's the kind of employee every workplace hopes to keep around-the person coworkers can rely on and customers are always happy to see. Losing someone with that level of commitment would be a huge mistake because people who care that much about doing quality work are incredibly hard to replace.
Hopefully he gets all the recognition he deserves, because someone who works that hard shouldn't have to wonder if their efforts are noticed. The store is lucky to have him, and everyone around him benefits from the effort he puts in every day. His positive attitude, consistency, and willingness to step up whenever needed make him an invaluable part of the team, and McDonald's would be a very different place without him. Above all else, he should never quit because people like him are genuinely rare, and the impact he has on both his coworkers and customers is impossible to ignore.