Chipotle Mexican Grill

Reviews

• TS

  Tony S

  Jul 2, 2026
  5.0
  Whoever owns this Chipotle needs to give Ricky a raise. Every time he’s working, everything is organized, running smoothly, and the service is noticeably better. You can absolutely tell the difference when he’s not there. He’s always on top of everything, works hard, and clearly takes pride in what he does. Managers like Ricky are the reason customers like me keep coming back.
• NK

  Nick Kreucher

  Jun 23, 2026
  2.0
  Not a single table was cleaned in the whole place. We ate outside in the wind. When we were finished we went inside to put away our garbage and all tables were still all trashed 🗑
• LL

  Liam

  Jun 20, 2026
  5.0
  CHIPOTLE IS THE BEST! However at this location, the worker serving me was not friendly and very rude. I asked for a side tortilla and he didn’t fold it, just crumpled it into a ball and wrapped it in foil. Bad worker but good food.
• JF

  James fields

  Jun 16, 2026
  5.0
  The service here is nothing but exemplary, food quality is great. I had problems here in the past but neglected to mention the role I as a customer played. A lot of my concerns were overplayed and egregiously unfair to lodge. Their apprentice, Detra is a very good leader and all of her staff have a strong sense of patience with customers who can be very problematic. All the staff are wonderful especially Thomas, Ahmed, Nicole and everybody else. People like that who work hard deserve nothing but the best.
• JJ

  Joseph jarjees

  Jun 14, 2026
  1.0
  ⭐ 1 Star I normally do not leave reviews, but after the way I was treated at this Chipotle location, I feel like I need to share my experience. I have visited this location multiple times, and unfortunately the customer service has consistently been poor. However, my most recent visit was by far the worst experience I have ever had at a Chipotle restaurant. When I came in, I was told by the manager that I would not be served because they claimed I had made a mess. The problem is that I did not make any mess. Instead of asking questions, trying to understand the situation, or treating me with basic respect, the manager immediately made assumptions and refused service. Being accused of something I did not do was frustrating enough, but the way it was handled made the situation even worse. Throughout the interaction, I felt completely disrespected. Rather than acting professionally and trying to resolve the issue, the manager seemed more interested in dismissing me. Customer service should involve listening to customers and treating them fairly, even when there is a disagreement. Unfortunately, that did not happen here. What stood out the most was the overall attitude of the staff. While this situation was taking place, employees behind the counter appeared to be laughing and talking among themselves. Whether they were discussing the situation or not, it created an environment that felt unwelcoming and uncomfortable. As a customer, nobody wants to feel embarrassed, singled out, or mocked while simply trying to order food. This experience was especially disappointing because the behavior seemed to reflect a larger problem with the culture at this location. In my experience, the staff are rarely friendly, and positive customer service is hard to find here. Basic things such as greeting customers, speaking respectfully, and handling concerns professionally should not be difficult. Instead, interactions often feel rushed, dismissive, or unfriendly. I understand that restaurant employees deal with difficult situations and demanding customers every day, and I always try to be respectful when visiting businesses. That is exactly why this experience was so disappointing. I did not expect special treatment. I simply expected to be treated fairly and with respect. Being falsely accused, refused service, and made to feel unwelcome is not something any customer should experience. I am leaving this review in the hope that management above the store level takes these concerns seriously. A manager should set the standard for professionalism and customer service, not contribute to a negative experience. Customers deserve to be treated with respect, and situations like this should be handled through communication rather than assumptions and accusations. Based on my experiences, I cannot recommend this location. There are many places where customers are treated with courtesy and professionalism, and unfortunately this Chipotle has not provided that experience. I sincerely hope changes are made so that future customers do not have to go through what I experienced.

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