Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
I have been dinning in this Springlake ARBYS for yrs & have had some awful experiences, from the service to the food… I continue to keep coming back for my daughter who is obsessed with the mozzarella sticks!
Well today was a great day to return to this ARBYS! The assistant manager TE treated my daughter & I with the utmost respect, patience & kindness the true definition of customer service! TE thank you again for your professionalism & patience because of your customer service you will be seeing more of us!
AW
Abram Winebrenner
Jun 29, 2026
5.0
Great food that roast beef I mean OH MY. And the orange shake is good I love this place.🔥
TW
Travis Welling
Jun 16, 2026
4.0
We are regulars to Arby's, great alternative to McDonald's- because thoes are the options in spring lake. 5 stars until last week when we ordered drive through and my wife's sub was not in the order. Drove all the way home before we realized it was not included. 15 minute drive home, called said they had it there. I drove back to get "a new warm" French dip. Over an hour later my wife finally got to eat. Later that night she became very ill. Arby's was only thing she ate that day and blames poor food handling - hot zone for too long believing we never got a new -cooked fresh sub. Anyway - check you order before you pull away and keep your hot foods hot. They did give us a shake for the trouble. Still love Arby's but will be a while before we return.
MA
M A
Jun 8, 2026
3.0
We have been coming here on and off for a lot of years. Here's what we have learned. Most of the employees are super nice, but somewhere the service falls short and I feel like it's at the training or management level. They commonly use up old, soggy fries in our large orders, but put hot ones on top. Often fries are not full as well. Don't even bother with the new xl size. They won't be full. I don't bother ordering chicken anymore since we got rancid nuggets and they argued with me about them being fine. Even before that they were often burned or tiny and hard. The new chicken patties are not good either.
That said, the burgers are good and the French dips and roast beef. The potato cakes tend to be good as well, unless the oil is old.
The floor is sometimes really sticky inside, they probably shouldn't have carpet if they aren't going to get a good cleaner for spills.
Honestly, if they would fill the fries and give us what we paid for we would probably come more often.
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Certified July 05, 2026Yext Knowledge Graph
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