Location.com logo
Brand Certified

McDonald's

2.8
(999 reviews)

Business Details

121 E Main St, Spring Arbor, MI
49283, United States
(517) 750-3393
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
121 E Main St, Spring Arbor, MI
49283, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

2.8
999 reviews
5 stars
206
4 stars
174
3 stars
168
2 stars
104
1 star
347
  • PM
    Peyton Mysliwiec
    May 10, 2026
    1.0
    Workers were condescending and rude. We placed our order, and the cashier wasn’t responding to us and our questions when we got to the window. Instead, they were in conversation with a coworker. We drive to the next window and was handed our food. We were disappointed to see our ice cream and milkshake were only half full, if that. So we asked if they could fill them up as they should be, considering how much we’re paying for our items. The worker didn’t say a single word, and instead gave a nasty attitude as she grabbed our items back. As we drive away, we find out they also forgot one of the fries we had to remind the original cashier to add on. Horrible service experience all around.
  • RJ
    Roger Jr
    May 9, 2026
    4.0
    Our takeout order was correct but was obviously assembled quickly. They were busy & a little slow. Bathrooms had issues.
  • JC
    Jose Calderon
    May 3, 2026
    1.0
    Service was awful took over 15 minutes to get a hash brown and a drink also a bunch more people waiting for stuff there and staff didn't even acknowledge or care they had everyone focused on drive through and forgot about the people inside
  • CC
    Chris
    Apr 28, 2026
    1.0
    The evening staff is completely incompetent, waited 20 minutes in the drive-through after placing the order for a six piece chicken nugget happy meal for a kid in the fries were ice cold and the chicken nuggets were also cold . They have cars parked everywhere. No one getting food. This place is a complete joke.
  • SS
    S
    Apr 28, 2026
    1.0
    I had a really frustrating experience at this location this weekend. My order was taken incorrectly from the start — I asked for a large Coke, but it was rung up as a small. When I tried to have it corrected, the employee refused to fix it. I also asked for my receipt and was told they were out of receipt paper and that I would get it at the next window, but it was never provided. On top of that, staff seemed confused about my order and were rude when I tried to clarify and ask for help. To make things worse, I was asked to pull forward, but my food was never brought out. After waiting and considering how the situation was being handled, I ended up leaving without my order. Additionally, I’ve noticed that during night hours there are often no lights on when I pass by, which makes it look like the store is closed. I’m not sure if that’s due to maintenance issues or something else, but it adds to the confusion. During this visit, there was also very loud, inappropriate music playing, which added to the unprofessional atmosphere. Unfortunately, this isn’t a one-time issue. There is consistently some sort of problem at this location — incorrect orders, cold food, or the ice cream machine being unavailable. At this point, it feels like a management issue rather than isolated mistakes. I have also contacted customer care regarding this experience. I understand things can go wrong occasionally, but the lack of organization, poor customer service, and repeated problems make this a very disappointing place to visit.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: