Sonic Drive-In

Reviews

• RP

  Rachel Perkins

  4 days ago
  1.0
  ⭐️ 0/10 — Avoid this location I went to this Sonic specifically for a Dirty Diet Dr Pepper, which I’ve gotten from other Sonic locations several times over the last few days, including this location the night before. For reference, the drink should be a Diet Dr Pepper with nugget ice, coconut cream, and lime. I initially selected cash payment at the stall and waited over 10 minutes with nobody coming out to take my payment, so I eventually switched the order to pay by card. When I got my drink, I immediately knew something was wrong. The color was completely different from the Dirty Dr Pepper I’ve gotten every other time, it tasted extremely sour, there was ZERO coconut flavor, and the soda tasted flat. I went through the drive-through to tell them something was off with the drink and asked them to please just remake it. Instead, I got the back-and-forth about how the drink tastes sour because there’s lime in it. Yes, I know there’s lime in it. I know what the drink is supposed to taste like. I’ve literally gotten the same drink multiple days in a row. I wasn’t asking for an explanation of the ingredients I was telling you the drink tasted wrong and asking you to remake it. After going back and forth, I was told to pull around and that they would make me a new one. They allegedly did. The replacement came out tasting EXACTLY THE SAME. At that point, I wasn’t going to stand there and argue with someone over a $4 drink, so I left and drove to the next Sonic. I showed the next Sonic the drink I had just received and explained what happened. The employee looked at it and literally said, “Now that’s just wrong.” I didn’t even tell him which sonic I was coming from and the FIRST thing he said was, “Must’ve been the Southgate location.” That honestly says enough right there. Now I know I’m not crazy, the difference was immediately obvious. I genuinely don’t even know what’s floating in this drink, and there was only a 5 min drive between each location. I’ve attached a side-by-side picture because you can literally SEE the difference between the drink I was given at Southgate and the drink from the other Sonic that was actually made correctly. And after all of that, I threw away the food I bought because at that point I wasn’t trusting anything coming out of that kitchen. So I wasted about $15 for absolutely no reason. I’m not expecting perfection every time I order a $4 drink, but if a customer tells you something is wrong with it, maybe don’t argue with them about what the drink is supposed to taste like especially when they are literally telling you they order it all the time. Just remake the damn drink correctly.
• MF

  Milana Filippi

  Sep 19, 2026
  1.0
  They didn’t make my slushy right and it had no flavor. Like how do you mess up a slushy?
• TT

  Tahnia

  Sep 13, 2026
  1.0
  Just left and will NEVER be back. I am there daily almost to get drinks. Lately the service is AWFUL and orders 99% of the time are wrong. Todays order was wrong again, I asked for it to be fixed (was not rude but had to ask twice)and got told by the kid working i dont need your attitude. Gave him back the order and asked for a refund. Staff seems more concerned about socialing. Will just head across the street now.
• QB

  Q B

  Sep 7, 2026
  5.0
  We visited at 9-7-2026 and food was good William was the best kind and friendly definitely be back to say High
• SH

  S Hn

  Sep 6, 2026
  5.0
  I forgot to leave a review a few months ago, on the 4th of July to be exact. I was experiencing an issue with the door dash app and the man stayed extremely patient with me and even helped me get the problem solved! Typically I can solve most problems on my own since I've been doordashing for a while, but that wasn't the case this time. I think he might have been the manager honestly! Would recommend 🤗