Pizza Hut

Reviews

• CC

  Crystal C

  May 12, 2026
  1.0
  I ordered online using a tmobile promotion for a free pan pizza with a $2 purchase. Upon check out, the bill reflected discount and card was processed. I received email confirmation. I sent my daughter to pick it up before heading to work due to my being injured. My daughter was charged again in store, except she was charged full price. I called immediately after being requested a refund of get money. Manager Melissa told me her system did not show payment online. Unsure how since I've never had such an issue at any other establishment, I requested a refund of the food that was supposed to be free using pizza hut discount code. Melissa refused and told me to ask tmobile for my money back from pizza hut (ridiculous, yes). She offered me the only solution of returning the food (which doesn't work for numerous reasons) rather than accepting it was pizza hut at fault for such an inconvenience. When I tried to resolve with corporate office, Melissa told corporate she was giving me an in-store refund, which never happened. I was told above store leadership would reach out in 1-3 business days for a resolution, it's now 5 business days and I'm being told the same thing. Corporate seems to be somewhere in India. Bring back Lavan Hawkins! Disgraceful service, no wonder they're struggling these days.
• NW

  Nadia W.

  May 9, 2026
  5.0
  Recently ordered from here and the pizza was delicious! Hot and fresh!
• GT

  Gordon Taylor

  Apr 26, 2026
  1.0
  I know it’s probably a corporate policy but being asked 4 times to leave a tip on an order I placed online and picked up myself, while also being solicited for half a dozen trials to dish network and others is more than annoying enough to make me not want to order again.
• JH

  Joseph Hutchens

  Apr 23, 2026
  4.0
  I order a personal pizza and bread sticks everything was delicious. I had a taste for pizza hut and it served the purpose
• BU

  Bet It Up

  Apr 15, 2026
  1.0
  Went in there ,I seen a guy making pizza with no gloves... I left out call the store and ask for the manager the next day,I explain the situation to Melissa (the manager) she said it's not mandatory for them to wear gloves, some people do some people don't.... To me it's unsanitary I will not eat a pizza someone made without wearing gloves. This is why people don't like to eat out