Location.com logo
Brand Certified

Arby's

3.9
(500 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
14020 23 Mile Road, Shelby, MI
48315, United States

Hours

Monday10:00 AM - 9:30 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.9
500 reviews
5 stars
228
4 stars
125
3 stars
64
2 stars
33
1 star
50
  • AG
    Amanda Gusumano
    Jul 8, 2026
    3.0
    I was waiting in line to pickup my online order in the drive thru, when to my surprise, it absolutely reeked. Two seconds later, I hear someone yacking in the dumpster area. Would not stop coughing. I was hungry, but the smell and the coughing completely ruined my appetite. The smoke was fine. That stayed contained. I called the store and spoke with the manager, because I wasn’t sure if they were even employees that were smoking. I explained to him that I’m not sure who is back there, but there are two people smoking marijuana by the dumpsters and smelling up the drive thru terribly. He confirmed, yes they were smoking, and that they were on break. I explained that what they’re doing on their break is none of my business, I also do not have a problem with smoking, but it seriously is a HUGE turnoff when standing in the line. Rather than even taking my feedback, he told me he’d talk to them and hung up on me completely. Which is wild from a manager. Not sure if he even was a manager at this point, but if he is, he’ll really just let him employees do anything, even if it’s costing the business customers. He does not care about the success of the store. Probably would prefer there be no customers at all. Food was good
  • WL
    What So Called Life?
    Jul 5, 2026
    1.0
    Needs ds negative stars. When are u gonna get rid of the person that runs this place 😒
  • CC
    Charles
    Apr 25, 2026
    3.0
    I went at lunch time. Drive thru was pretty quick. I tried the Ruben. A little disappointed. The fries were old. I would have ask for some new ones, but I was on a time crunch.
  • KM
    Kelly Milosevic
    Apr 3, 2026
    1.0
    I think they’ve switched to lab grown meat. The chicken was flavorless and so tough we could hardly bite into several of the tenders. They were half the size of the ones we had a month The bathroom was disgusting and when we told them, they didn’t even go in and clean it!
  • AA
    Alex
    Apr 1, 2026
    2.0
    Manager was in cooking postion making food without gloves. Absolutely wretched

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 26, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others