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McDonald's

2.3
(2,256 reviews)

Business Details

(586) 445-6196
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22333 E 9 Mile Rd, Saint Clair Shores, MI
48080, United States

Hours

Monday7:00 AM - 11:00 PM
Tuesday7:00 AM - 11:00 PM
Wednesday7:00 AM - 11:00 PM
Thursday7:00 AM - 11:00 PM
Friday7:00 AM - 11:00 PM
Saturday7:00 AM - 11:00 PM
Sunday7:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 22333 E 9 Mile Rd in Saint Clair Shores, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

2.3
2,256 reviews
5 stars
350
4 stars
243
3 stars
282
2 stars
213
1 star
1,168
  • MP
    Mj Phanred
    Jul 2, 2026
    1.0
    How the hell are you going to run a restaurant with only three people have people sit at their order screen for almost 9 and 1/2 minutes with nobody in the Drive-Thru. On top of that, not even accepting cash. This place is the slowest McDonald's I've ever been to my 104-year-old grandmother can make a breakfast sandwich quicker than this place can get a car through the drive-thru to the owner of this McDonald's you need to get your business right? It's very sad to spend almost 19 minutes total time from ordering to getting your food.
  • KK
    kzierk
    Jun 30, 2026
    1.0
    Literally the worst McDonald's I have ever been to in my life. Have not been here in years so figured I would give it another try. Immediate regret. This location has always been poorly managed going back to 1999. I don't know what this location's problem is but I am one of 10 cars from the drive thru sitting here in the pull up spaces still waiting for food. What a disorganized mess. A woman just tried me to take the wrong order since waiting here for almost 20 minutes since ordering. I am 30+ years old and this location has always had issues since I can remember coming here as a kid. Avoid avoid avoid this location it just keeps getting worse.
  • PM
    Philip McKenna
    Jun 26, 2026
    1.0
    Avoid at all cost. Find another location unless you have 30-40m to get your food. Kiosks don't work. Staff is extremely rude and unprofessional. Clearly incompetent management. If I were corporate I would take away the franchise. Tried to order from the kiosk only to find the card reader didn't work. Went to pay at the counter and it took almost 10m to flag someone down so I could pay and confirm my order. When I did finally get someone to help they said nothing and an amount appeared on the card reader. I took a chance and paid. The receipt printed and another 5m went by without getting any attention from staff so I grabbed my own receipt. Staff then yelled at me for reaching behind the counter. Another 20m went by and I realized they just left my order on the counter instead of bringing it to the table. Of course the order wasn't correct to top things off. This place should not be open period this is consistent behavior, clearly mismanaged and nobody seems to care to improve it.
  • JG
    jforce games
    Jun 26, 2026
    1.0
    Wow, what an awful experience. Went there today for lunch on Friday, June 26. This was the worst McDonald’s I have ever been to. The staff was awful, the lines were awful, the curbside weights were egregious. I wasn’t the only one having a bad experience as other customers requesting refunds. I requested the same, but I was denied by this small older, white haired woman. She was rude and gave me the excuse that they were shorthanded for all the issues. She blew me off. I didn’t let that happen though. I Demanded my order or a refund as I have been waiting over 30 minutes. She finally gave it to me and I got the wrong stuff. I will never go back to this location ever again and no wonder why there’s so many One star reviews. The general manager of this restaurant should actually look at video to see how bad the lines were and how bad the complaints were and how backed up the food was.
  • CC
    Cass Choj
    Jun 15, 2026
    1.0
    Ordered on the mobile app ahead of time. Still had to wait 30 minutes for my order to be ready. Ask multiple times about why my four piece and mcdouble were taking so long. It seems like this location is more concerned with servicing the twenty cars in the drive thru while they leave everybody inside the lobby waiting on their food for twenty minutes or longer. I was not the only person in the lobby complaining. There were at least eight other people waiting on their order just as long as I was. While the cars in the drive through were just flying through. Ran twenty minutes over my work lunch, never again! Fifty minutes total, just to get my lunch when I work a few buildings over on greater mack.

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