Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I went into Mcdonald before work may 9th for sandwich I order off of the kiosk. I wait almost 5 minutes for a sausage mcmuffin. It should only take less than 3 minutes to make those. I asked for ot and white lady tall ask me did I have Canadian bacon? I say yes. I wait another minute. I have 5o catch my bus and the cashier gave food out to old lady at register who came in after me. I was there first and only had one item. When I go leave they final gave me my food.ir rook 5 minutes. The mcmuffin without egg shouldn't take long ro padded out.
What madame mad is the English muffin was burnt on the inside of it. I think it was left be toast too long. The staff didn't apologize for inconvenience or offer like small juice for wait.
JG
James Gleaton
May 7, 2026
5.0
With the Kiosks, I cant say much about Friendliness of service as its minimal contact. The food is consistent and fast coming to you and the staff respond in a friendly manner when you say "Thank you"
However, as I sit here in the dining area for the past 30 mins, and there are 3 others just for clarity on how slow it is, the floors are not cleaned. The young lady wiping tables is not efficient... she's been doing that since I've been here. She could also not fling the food on the floor from the tables.
Main reason I am saying this, I had to wipe my own table to have a semi-clean table to sit at.
SF
Suma Ferdausi
May 6, 2026
3.0
They always forget my nuggets and sauces.
IP
Ian Pope
May 5, 2026
5.0
I got a bacon McDouble from here that would impress Roy Kroc himself.
AF
Advocate ForYourselfNotThem
Apr 25, 2026
1.0
Online via Google Maps the 11 mile Royal Oak MacDonalds location states OPEN @ 6am per screenshot 7days a week. However as I waited in line I saw someone through the window, but still no one came over the intercom, a line started forming behind me. I waited about 6 mins and then drove up to the actual window looking for someone, a man saw me, but ignored me and I waved and he acted as he hadn’t seen me, he didn’t open the window to talk to me and showed me 7 fingers up to say they open at 7am.
This is terrible customer service as online says 6am and the expectation to get food early before a 7am shift was hopeful, but turned into a bad experience.
Either change your hours online to meet and reflect the true reality of when the business opens or open at the time that is stated online, some people work earlier than 7am on the weekends.
What are the regular operating hours for McDonald's at 423 W 11 Mile Rd, Royal Oak?
McDonald's at 423 W 11 Mile Rd, Royal Oak is open daily from 6:00 AM to 11:00 PM, except on Monday when it opens at 6:00 AM and Sunday at 7:00 AM.
Does this McDonald's location offer drive-through service and what are the drive-through hours?
Yes, this McDonald's has a drive-through open daily from 6:00 AM to 11:00 PM, except Sunday when it opens at 7:00 AM.
What delivery services does McDonald's Royal Oak provide?
McDonald's Royal Oak offers delivery including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order for delivery or pickup from this McDonald's location?
You can order using the McDonald's App available on iOS and Android, or order online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at McDonald's Royal Oak?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi is available at McDonald's Royal Oak along with services like DriveThru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering.
What is the address and contact number for McDonald's Royal Oak?
The address is 423 W 11 Mile Rd, Royal Oak, MI 48067, US. The main phone number is +1 248-543-9888.
How can nearby public transportation options help me get to McDonald's at 423 W 11 Mile Rd?
You can use SMART Royal Oak Transit Center bus station or the Royal Oak Amtrak Station nearby to conveniently reach McDonald's at 423 W 11 Mile Rd.
Are there any places for shopping or services near McDonald's Royal Oak that customers might visit before or after their meal?
Yes, nearby are Todd's Menswear and The Wedding Suit Guy for clothing shopping, Rembrandt Tailoring for alterations, and Jeff Fontana Designs Inc for interior design and antiques.
What nearby attractions or facilities could enhance a visit to McDonald's Royal Oak?
Besides dining at McDonald's, visitors can explore Alisa Marie Brows & Spa for beauty services, enjoy parking at S Washington Ave Parking, or visit Chipotle Mexican Grill and Sonic Drive-In for other dining options nearby.
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