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McDonald's

3.1
(1,732 reviews)

Business Details

44961 Woodward Ave, Pontiac, MI
48341, United States
(248) 335-9790
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
44961 Woodward Ave, Pontiac, MI
48341, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 44961 Woodward Ave in Pontiac, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
1,732 reviews
5 stars
507
4 stars
284
3 stars
287
2 stars
155
1 star
499
  • KW
    Kyle Washington
    Jun 25, 2026
    1.0
    The manager practically threw the tartar sauce at me. Arguing back and forth with me and food come out cold. White female manager. I called and made a complaint. Terrible. Terrible service!!!
  • TM
    Tamara Martin
    Jun 25, 2026
    5.0
    This McDonald's has the friendliest employees of any McD I've been to. They are always courteous even when the drive thru is backed up to the street. They are also quick and the food is fresh and hot, it's almost always ready when I reach the window.
  • RC
    Roxanne Collins
    Jun 24, 2026
    1.0
    Why don't this location ever answer the phone? This isnt just a new thing neither. I mean it's been going on for 10 + years. But ever since covid y'all just got lazier. All I want to know is if this location is hiring. But after reading these reviews. I can really see at this location on Woodward y'all are some rude and judgemental employees.
  • JP
    Jacquelyne Price
    Jun 8, 2026
    1.0
    While I completely understand and respect that the location had to close early due to a medical emergency, the handling of my mobile order was highly unprofessional. After being directed by an outdoor employee to walk up to the drive-thru window to pick up my order, the employee inside, Sabrina, was immediately dismissive. She repeatedly told me to cancel the order through the app but was unable to show me where that option was located when I asked for assistance. Even after confirming my order was the only active one remaining in her system, her only response was to repeat that she "didn't know what to tell me." The issue is not that the store closed for an emergency. The issue is the complete lack of basic problem-solving, guidance, or courtesy when dealing with a system issue on the business's end. And as im driving back past this location 10 minutes later, I now see cars in thw drive thru.
  • EC
    Eric Catlin
    Jun 1, 2026
    1.0
    All I asked for was sweet and sour sauce and the manager Jordan had a nasty attitude; I was trying to find a way to report this incident but she was steady being rude having stuff to say and I didn’t appreciate that. I told her to stop talking to me like that because it’s no way you should have a rude or snotty tone with me and I’m a paying customer . While I was trying to get a number for corporate or the franchise y’all are up under Jordan came back with more stuff to say…. Then Sabrina imputed her comment which wasn’t necessary, I told them I expect restaurants in Detroit to act like this not in Pontiac . I will not be returning back or spending my money here. Y’all need to look into yall workers and re-evaluate yall worker . Sabrina and Jordan …. Yall need to either let them go or retrain them for customer service because the experience I received here is not except-able at all . And I will be making a report with the better business bureau and if I can get in touch with someone higher that would be better but I want to make the environment better not just for the workers but for the customers too … without us y’all would be nothing ….

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's located at 44961 Woodward Ave, Pontiac, MI?

Delivery is available Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM the next day, Saturday from 4:00 AM to 3:59 AM the next day, and Sunday from 4:00 AM to 11:00 PM.

When can I use the drive-thru service at this McDonald's?

Drive-thru hours are Monday to Wednesday from 5:00 AM to 11:00 PM, Thursday from 5:00 AM to 4:00 AM the next day, Friday and Saturday open 24 hours, and Sunday from 4:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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