Arby's

Reviews

• CS

  Carla Scoby

  3 days ago
  5.0
  Great and friendly polite staff.
• JJ

  JA

  Apr 23, 2026
  2.0
  It would have gotten a better rating from me, but when we stopped just after 8pm on a Thursday they were already closed. This despite evidently verifying open until 10pm a week ago with Google (and on their door).
• PL

  Pyroki LP

  Apr 4, 2026
  2.0
  Took 25 minutes to get my food from the time I made it to the speaker to order. Workers were nice, but said only 2 were scheduled on a Friday. How can you expect to function with only two working on probably the busiest day of the week for most restaurants? Also the size of the lemonade I had to double check. It's sad how small that is when you call it a large. Fries were also small, but not as bad as what the lemonade they called a large was. Overall disappointed, even though the food we eventually got tasted good.
• LS

  Lisa Sargent

  Mar 31, 2026
  1.0
  The cashier on March 31st 2026, day shift, was absolutely horrible. She kept wiping her nose on her sleeve, touching her face, and loudly sucking snot back up into her nose. The way she spoke to us was like we were inconveniencing her and she couldn't be bothered to have an *ounce* of manners.
• AP

  Alana Pionk

  Mar 20, 2026
  1.0
  So disappointed. Before writing this review, I took the time to go and look at the online reviews to see if maybe it was just someone having a bad day, but it does not seem to be the case. I am giving them one star since I cannot give them zero stars. We used to love the fish sandwich at Arby’s. When I went on the website for the Petoskey Arby’s, I did not see a fish sandwich option. I called and once someone finally picked up, I cheerfully said, “I was looking on your website, but I can’t locate a fish sandwich. Do you carry fish sandwiches anymore?” The individual very curtly said “what kind of Sandwich?” Since there was a lot of banging and background noise on the other end, I thought that maybe they couldn’t hear me, so I responded simply by saying “fish”. The individual then slammed the phone in my ear. I tried to call back repeatedly thinking it was a mistake, but they just kept picking up the phone and slamming it down. When I told family what happened, they said the staff is particularly rude and aggressive without provocation. They have a reputation. So sad, as we really were looking forward to dinner from there. We will continue to eat at Arby’s in other locations and will warn visitors away from the Petoskey location.