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McDonald's

3.0
(1,511 reviews)

Business Details

42665 12 Mile Rd, Novi, MI
48377, United States
(248) 348-0255
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
42665 12 Mile Rd, Novi, MI
48377, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 42665 12 Mile Rd in Novi, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,511 reviews
5 stars
407
4 stars
261
3 stars
235
2 stars
119
1 star
489
  • DS
    Dawson Stromer
    Aug 23, 2026
    1.0
    Ordered food for curbside and never received it and they wouldnt let me cancel it
  • BB
    Budz420o1 Budz
    Aug 11, 2026
    3.0
    Just the same as most MDs
  • DJ
    Doris Johnson
    Aug 8, 2026
    2.0
    They need to clean the lobby the trash
  • JJ
    Jenessa
    Jul 29, 2026
    1.0
    On July 8, I placed and paid for a mobile order before I got to the restaurant. When I gave them my code at the drive-thru, I was told their system was down and they couldn’t see any mobile orders. Their solution? Pay for my food a second time. I showed the manager my receipt on my phone proving it was already paid for. I was told the restaurant couldn’t refund it and I had to go through the app. So I did. Then corporate told me the restaurant had to handle it. The restaurant told me corporate had to handle it. Apparently nobody at McDonald’s knows who refunds an order that McDonald’s charged me for. Today is July 29, and I’m still waiting. Twenty-one days, countless follow-ups, no refund, no phone call, and no accountability. I even have to keep messaging them because if I don’t, they close my support ticket. What’s really amazing is that nobody seems capable of confirming their own system was down that day. I spoke to a manager while it was happening. There has to be a record somewhere that mobile orders weren’t working on July 8. Instead of checking, everyone just keeps passing me to someone else. It’s $17. Keep it. At this point, I’d rather people know what kind of customer service they can expect if something goes wrong.
  • ZI
    Zaina Ismail
    Jul 28, 2026
    5.0
    We had an amazing experience at this location because of Kendall. He was very nice and accommadating.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Novi, MI is open daily from 6:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's?

The drive-through is open daily from 6:00 AM to 11:00 PM at this location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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