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McDonald's

3.0
(1,525 reviews)

Business Details

42665 12 Mile Rd, Novi, MI
48377, United States
(248) 348-0255
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
42665 12 Mile Rd, Novi, MI
48377, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 42665 12 Mile Rd in Novi, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,525 reviews
5 stars
414
4 stars
263
3 stars
238
2 stars
120
1 star
490
  • ML
    Mike Livermore
    Oct 31, 2026
    5.0
    I love the play place and the food is exceptional (says my nephew)
  • LM
    Libby M.
    Oct 28, 2026
    5.0
    This McDonalds absolutely renewed my faith in McDonalds. To say the people there were kind is an understatement, they were absolutely WONDERFUL and made my experience so much better today than other McDonalds I have been to (....lookin' at you, newly-renovated, hands-off/all-automated McD's on Wixom and Grand River-whom I avoid now). Two different employees at *this*, Novi McDonalds (near Twelve Oaks) made ALL the difference, offering help, even when I didn't ask for it or know I needed it-they were SEEKING OUT ways to be helpful-customer service at its finest!-five stars!!!
  • VM
    V Money
    Oct 4, 2026
    1.0
    Don’t go here by far the worst McDonald’s store I’ve ever been too !
  • RR
    Rejoicefulone
    Oct 3, 2026
    3.0
    Restaurant needs McDonald's corporate to intervene. Ordered a Quarter Pounder with Cheese Extra Value Meal in a medium size, via the kiosk for here. The restaurant wasn't very busy for a Friday night compared with Culver's down the street. I took my table tent and sat down to dirty tables and trash overflowing from the trash receptacles. The drink station was looking bad as they were out of Napkins and lids were almost empty, and it didn't look like anyone had cleaned it in a long time. My order came approximately 5 minutes after I ordered, due to waiting on fries. They weren't filled all the way which is concerning since I waited for them. The Quarter Pounder was not very hot as well, but tasted ok. The Coke Zero tastes ok, but the right side drink station wasn't dispensing ice, so I didn't use that side. The employees worked at a snails pace with no sense of urgency. Maybe I'm old school, but bags that were being handed out are no longer double folded to keep the heat in the bag and the contents a little warmer. There was an issue with a customer from drive-thru that wasn't handled the best as it was more placing blame on the customer than trying to resolve it. The customer mentioned that she was rushed and wasn't able to get her questions by answered, so she came in. I can't recommend this location as the Culver's around the corner is handling customers quicker and with professionalism. With Raising Cane's open as well, McDonald's needs to step up their game to compete. Poor Customer Service is to blame for the decline in business. Travel to Wixom where they are at a 4 star Google rating and not a 3.
  • SL
    Shelby Love
    Sep 26, 2026
    1.0
    Worse McDonald’s you can imagine every time I door dash food from McDonald’s I get it from this place it’s always missing food and the service is crap, never seen such a horrible establishment in my life

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Novi, MI is open daily from 6:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's?

The drive-through is open daily from 6:00 AM to 11:00 PM at this location.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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