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McDonald's

3.1
(1,321 reviews)

Business Details

(231) 722-1000
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
730 West Norton Avenue, Norton Shores, MI
49441, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 730 West Norton Avenue in Norton Shores, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
1,321 reviews
5 stars
355
4 stars
248
3 stars
240
2 stars
146
1 star
332
  • GR
    Gabriel Rutkowski
    Aug 22, 2026
    1.0
    First the app allowed me to change my pickup to at the counter even though the lobby was closed. Then I sat in the drive thru for 40 minutes only to get to the pickup window and have the girl track my order down sitting on the counter cold, two ice cubes left in my sprite from sitting there for what was likely the full 40 minutes I was stuck in line. I totally understand busy, I work retail but have enough integrity to at least attempt to serve minimally acceptable quality. Then I get home and my burger has extra ketchup, and no mustard, literally the exact opposite of what the tag stuck to the wrapper said. Not to mention the sandwich was literally falling out of the wrapper and sitting in the bottom of the bag. Absolutely worst experience with McDonald's since the cockroach in my drink last year. So sad.
  • RB
    Ravinder Bhogal
    Aug 18, 2026
    1.0
    We waited for 30 minutes confused and pressed assistance button no one came and asked and in the happy meal they forgot to put milk but charges for it worst service.
  • AW
    Amy West
    Aug 13, 2026
    1.0
    This McDonalds can’t get anything right ever. Whether it’s mobile order or drive thru, it’s going to be wrong. When you call to let them know they say there’s nothing they can do. I wouldn’t be mad if it was shut down
  • DC
    Darren Clouser
    Aug 9, 2026
    1.0
    Let me start by saying. I live in Pennsylvania and trying to find decent places to eat. So I order from Norton Shires McDonald's because I didn't have a bunch of money but enough because im here for work and the travel yesterday pretty much wiped me out till payday Friday. ANYHOW! I order a Double Quarter Pounder with Cheese and added bacon that I paid over $2 for. ITS ON THE FREAKING PAPER! NOT ON MY SANDWICH THO! So I cal thinking. Oh refund the bacon whatever. Uh no. She wanted me to come back so they could hand me my bacon. No pay attention! I cant come back u have to be at work. I work over nights. Then you say you'll mail me something. I'm here in Michigan for work lady! I TOLD YOU THAT! So end up paying for bacon I don't have and won't have. Guess I won't be back to that place. NEXT!
  • TC
    Tammy Cooper
    Aug 1, 2026
    2.0
    When I arrived with my granddaughter, about 7:30 pm this past Thursday, there were 2 or 3 employees outside the door smoking. YUCK. We went inside to order and the heavier set lady that took our order was not friendly at all. This McDonalds doesn't have the fountain drinks where you can get your own, so no free refills unless you want to try and wait for someone to acknowledge you at the counter. The lady that brought our food to the table was friendly (a different lady than who took our order) Fries and nuggets were cold I'm not sure about my granddaughter cheeseburger she didn't mention anything bad. The atmosphere was fine and seemed clean, I just minus the stars because they didn't have straws, ketchup, salt and such we could get ourselves. I visit Muskegon a lot with my grandkids and they always want McDonalds. I won't be coming back to this one. The cigarette smoking was a huge yuck factor for me and the unfriendly service isn't welcoming. Also a creepy man hanging out in the entrance.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's restaurant in Norton Shores, MI?

McDonald's in Norton Shores is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What time can I use the drive-thru service at McDonald's Norton Shores?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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