The Pickled Goat Bar & Grill

Reviews

• RM

  Rose M

  Jun 19, 2026
  5.0
  Staff is amazing!!! Bar stools were sooooo comfy! Will be back for the amazing happy hour food and drink specials!
• SS

  Sydney

  Jun 11, 2026
  1.0
  My boyfriend and I visited this establishment with friends on June 6, and what should have been a nice night out turned into one of the most frustrating customer service experiences I’ve ever had. When we arrived, we ordered food and drinks directly from the bar and paid immediately. We then joined our friends at a table and continued ordering through our server. At the end of the night, our bill included the food and drinks we had already paid for at the bar. We politely explained that those items had already been paid for and that there was likely a misunderstanding somewhere between the bar and waitstaff. Instead of investigating the issue, we were repeatedly told that according to staff, we had not paid. We explained multiple times that we had paid, recalled the approximate total, and even suggested reviewing the security footage. What was most disappointing was not the billing error itself. Mistakes happen. The problem was how the situation was handled. Rather than treating it like a possible misunderstanding, we felt we were immediately treated as though we were being dishonest. It seemed that staff accounts were accepted without question while our explanation was dismissed. At one point, we were told that checking the cameras would take too long and would not be done. We were essentially expected to accept responsibility for a situation that may very well have been caused by a breakdown in communication among staff. One member of our group became upset during the dispute. We apologized and did our best to de-escalate the situation, despite the fact that his behavior had nothing to do with the original billing issue. Throughout the interaction, my boyfriend and I remained calm and focused on resolving the problem. To avoid further conflict, we paid for the items ordered through our table server and left. My boyfriend provided his phone number and a photo of his ID so management could contact him after reviewing the security footage. Nearly a week later, we still have not received any follow-up. In fact, when we called for an update ourselves, we were told that no one had even reviewed the footage yet. What continues to bother us is not the money. We could have paid the bill without issue. The problem is the principle of the matter. We were placed in an uncomfortable situation, treated as though we were at fault, and then left waiting without answers. The fact that no one has reached out with an update, acknowledgment, or even a simple apology speaks volumes. As the only Black customers in the establishment that evening, the experience left us questioning whether we would have been treated the same way had we been someone else. We cannot speak to anyone’s intentions, but we can speak to how the experience felt. We left feeling dismissed, presumed dishonest, and unworthy of the same benefit of the doubt that was extended to staff members. At the end of the day, this review is not about a billing mistake. It is about accountability, professionalism, and respect. A simple acknowledgment that the situation was handled poorly or an apology for the experience would have gone a long way. Instead, we were left feeling as though we were apologizing for everyone else’s mistakes while receiving no courtesy in return.
• SS

  Seemore

  Jun 10, 2026
  1.0
  12 bucks for a BLT with 2pcs of bacon tomato and wilted lettuce. Upgrade to fries for a total of around 15 bucks. Disappointing. Try Dimitris up the road triple stack of bacon.
• LR

  Linda Ross

  Jun 7, 2026
  5.0
  Such a fun place! Start with garlic knots and cheese curds.
• CS

  Chrissy S

  Jun 5, 2026
  5.0
  Julie has been our server and bartender several times and she's the best! She is always attentive and welcoming. We recently came with a large group for the karaoke brunch (which was a blast) and even though the place was slammed we never had to wait for a drink and she made the whole experience a lot more fun