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McDonald's

3.2
(1,014 reviews)

Business Details

1831 Sherman Blvd West, Muskegon, MI
49441, United States
(231) 755-2585
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1831 Sherman Blvd West, Muskegon, MI
49441, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1831 Sherman Blvd West in Muskegon, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,014 reviews
5 stars
284
4 stars
189
3 stars
203
2 stars
112
1 star
226
  • CG
    Chris Garvey
    4 days ago
    1.0
    Don't even deserve the one star bad experience is all around Burger was all sloppy and nasty I went to exchange it I waited a long time then the manager wasn't even washing his hands after using the phone and I checked him about it and he got shitty with me I should call corporate but I'm just going to leave it here.
  • MB
    Maranda Baker
    6 days ago
    1.0
    This is honestly the worst McDonald’s I have ever been to. Let me explain the service. It started by me going to order at the speaker and the lady was very rude. I asked if I could get an Oreo McFlurry and she said “no.” No explanation, just no. I was caught off guard and asked her if she just said no and why. She proceeded to tell me she couldn’t do one. Looked at the screen and my order appeared correct. 1 daily double with a medium fry and an original mccrispy meal with a water. We got up to the window, paid. When we were at that window we noticed a sign that said “Customers With Speech Or Hearing Difficulties Please Pull Up To The Next Open Window For Assistance In Ordering” next to a sign that said “Communication Assistance Available At This Window.” That makes absolutely no sense whatsoever and these signs should be altered for people with speech disabilities. Anyways, we get our order and leave. Get home and notice the daily double was made incorrectly along with the mccrispy missing toppings. We also notice there is a medium fry missing and the water we had ordered we had never gotten. Yes, we did not check before we left, but with good customer service we shouldn’t have to. I’m very put back on how awful this location was and how disrespectful the employees were.
  • CB
    Christina Burris
    6 days ago
    1.0
    This location really needs some training. I worked for McDonald's 26 years ago and had the technology back then to be able to take orders on multiple different registers on one headset by switching back and forth and this location can't figure it out. Telling the whole drive thru lane that we had to come inside because the back register was down is ridiculous. Please someone train this location
  • TM
    Tori mack
    Jul 3, 2026
    1.0
    I went to McDonald's to pick up a DoorDash order. I sit there for 10 minutes before anybody must say anything to me then it took another 20 minutes for my order to be prepared after it already said it was ready. It was more than enough workers there. I've never experienced nothing like that ever worse McDonald's in the city of Muskegon forest customer service.
  • LD
    Lori Diamond
    Jun 17, 2026
    5.0
    I get so frustrated about customer service these days. I was almost done with McDonald's all together but it's a convenient location. Their 2nd shift crew here, are fantastic. Good food. Fast. Correct and most important, never attitude. No notes. The best location, maybe in all of Michigan.

Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

When is the drive-through service available?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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