Jimmy John's

Reviews

• BB

  Breanna Barnes

  Sep 20, 2026
  1.0
  Nobody wanted a Jimmy Johns in North Muskegon and ya'll are definitely showing us why. Hard to get into the parking lot and drive-thru, slow service, and garbage food. Would definitely recommend going elsewhere.
• SL

  Steve Caleb Ladd

  Sep 10, 2026
  5.0
  Awesome folks working here
• HA

  Hannah Achenbach

  Aug 20, 2026
  1.0
  Went through the drive through and had to repeat that i wanted a chicken Caesar wrap 4 times and they still put it down wrong didn't feel like correcting them again and got what they put down which was a chicken bacon ranch 🙄🙄
• DD

  Daniel Dunn

  Aug 7, 2026
  1.0
  Very disappointed with this location. I put my order in around 8:15 and after waiting in the drive thru line for about 45 minutes finally I went into the store to see what was going on. I walked in and the employees were on their phones on call with someone making jokes about how they have a long line wrapped around the store and they were more worried about making the weekend plans than attending to the customers. When I confronted them they just kind of laughed and said they had 6 tickets and “didnt see the online orders” but also didn’t seem to care about what was going on outside of the building where there was about 8 cars in line waiting for orders as-well. Overall disappointing I will continue to go to Apple location if things don’t change soon.
• AR

  Alicia Rosema

  Aug 6, 2026
  1.0
  Extremely disappointed with our experience at the new location on Holton Rd. I placed an order on the app, my order was received at 7:56pm. I never received a notification that my order was ready. Finally, at 8:45pm I went into the store, the workers were ignoring customers and taking personal calls on their cell phones while working and there was trash all over the floor behind the counter. I was finally helped, they found my order but when I asked how long it had been sitting there because at that point it had been an hour since I placed the order and never received a notification that it was ready, they couldn’t tell how long it had been sitting there. In the end they did remake my order. I left at 9:10pm with my food. I will order again but I really hope it’s a better experience.