Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Pulled in line to order a large coke. The other line let 2 cars order and pull ahead. I called out to say hello and no answer. So I just pulled ahead. When I finally got to the window the guy walks away. Then 3 minutes later a very large female manager walks up and opens the window to ask me "what you order". I said that you skipped over me twice and all I want is a large coke. She told me I have to drive back around and get in line again. Then she tells me I'm holding up the line! VERY rude! I pulled away and will never go there again, 15 minutes of my life wasted in a McDonald's line and got nothing but an attitude. AVOID this place.
AL
Asher Litton
May 6, 2026
1.0
The employees are very rude and disrespectful. They short your food and get made when you order. Want my money back!!!
HH
Heart
Apr 19, 2026
1.0
It was a ghost town and that should have been my first clue. 3 snails working and nobody was concerned about anything. We used the kiosk and got our food a half hour later I assume because there was no receipt. Not only was there no receipt paper there was no screens telling us if our order was processed. Most ones I've been to let you know the number of your order and time it will be done. Nobody came over to check on us standing there or why we were there. A guy eventually walked an order out but didn't seem to give a crap that we were left there... even after I told him there was no receipt paper in the machines.
A girl customer came in to complain about her order as we were standing there. She had to stand there for like 10 minutes. Because nobody was even coming over to check on us...I told her she's probably gonna have to say something because nobody even tended to us and we paid inside. The girl eventually told them her issue about missing sauces. The female manager or whatever challenged the girl and asked if she paid for the sauces? The manager or whatever asked her about which ones and shouted to a crew member if they handed them out... 🤦🏼♀️🤷🏼♀️ seriously like anyone wants to come back in from drive thru to be harassed about sauce. The lady acted like it was coming out of the staffs paychecks 🤷🏼♀️🤦🏼♀️ give her the sauce and be done with this. I worked at McDonald's years ago and I've never lost pay for sauce. Billions served you can't spare sauce🤷🏼♀️ our order was correct but they didn't season the burgers or even salt the fries. This location is buns!
KS
keaira Sandifer
Apr 19, 2026
1.0
APRIL 19, 2026
DO NOT ORDER FROM HERE
ABSOLUTELY TERRIBLE CUSTOMER SERVICE THE MANAGER THAT WORKS THERE(HEAVYSET BLACK WOMAN) VERY RUDE, TERRIBLE ATTITUDE, She called me all kinds of BAD NAME WORDS. Because she do not want to do her job Very unprofessional. THE TEENS THAT WORK THERE TALKING ON THE PHONE WHILE SERVING CUSTOMERS She as the manager Do not care. TERRIBLE PLACE.! Food is trash. Do not go there. I will be contacting corporate. This is very unacceptable. If I can give this place a O star I would. Definitely need new Manager and a whole new team. Will not ever be returning
JP
Jeynce Poindexter
Apr 18, 2026
1.0
The absolute worst experience at McDonald's by far! First off, it is now 12:59 pm Saturday 4/18 and I just waited for my meal, and it's wrong, for 30 mins!!!!!!!! No exaggeration or embellishments. I pulled up to this place at 12:15.
I asked the service tech manning the drive through what was the problem. His response was: short staffing.
Also, wrong food!
Oh, I also called inside the speak with a manager or someone who would pretend to care about rendering customer service, to never be answered on the phone. 🗑 🚮 🗑 🚮 🗑 🚮 🗑
What are the regular dining hours at McDonald's on Ann Arbor Rd in Livonia?
McDonald's on Ann Arbor Rd in Livonia is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday to Saturday.
What are the drive-thru operating hours at this McDonald's location?
The drive-thru is open from 6:00 AM to midnight Monday and Tuesday, extends until 4:00 AM on Wednesday, operates 24 hours from Thursday to Saturday, and opens at 4:00 AM until midnight on Sunday.
What delivery services does McDonald's on Ann Arbor Rd offer?
This McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order online for delivery from this McDonald's?
You can order online for delivery through their website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Where is McDonald's located and how can I contact them?
The address is 38015 Ann Arbor Rd, Livonia, MI 48150, USA. You can call them at +1 734-462-9470.
Are there any coffee shops near McDonald's on Ann Arbor Rd where I could get a drink?
Yes, Biggby Coffee is a nearby coffee shop where you can enjoy a variety of coffee and cafe drinks.
Is there a gas station near this McDonald's for convenience?
Yes, both Mobile Gas Station and Mobil are nearby gas stations where you can fuel your vehicle conveniently.
If I'm visiting McDonald's on Ann Arbor Rd, are there any nearby restaurants I could try later?
Nearby restaurants include Lucky Inn for Chinese cuisine, So Moon Bowl and Sushi for Asian fusion, 1 For All Brewery for brews and food, and Little Caesars Pizza for fast-food pizza.
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