Dave & Buster's Livonia

Reviews

• SB

  Sandy Bomba

  4 days ago
  3.0
  This place was so much fun to visit with the family! The absolute highlight for our child was the Human Claw Machine—she completely loved it and it made the whole trip worth it. The food was honestly just "meh"—it felt like standard snacks you would make at home, including chicken strips, soft pretzels, french fries, and a pizza that tasted premade and frozen. I definitely would not come here expecting a great dinner, but for a fun evening of entertainment and games with the kids, it was an excellent choice! We had a blast
• NK

  Nina King

  Oct 13, 2026
  1.0
  Paid the bill for our purchase on the tablet the waitress provided. She said the purchase was not going through but I was charged 3 times. I showed them while at the establishment. They said they couldn’t do anything while the payment was pending and to come back. I’m not from the area so I asked if I could call once the payment posted, manager said yes and they’d fix it. Payments finally posted 3 days later. Have been calling the last two days and no one answers and I’m out a ton of money. Don’t pay with their tablets, don’t tap more than once even if they tell you it’s not registering because it is. What an absolute pain to deal with.
• BL

  Boo Lala

  Oct 11, 2026
  2.0
  Bartenders can do so much better as far as customer service is concerned. Based on recent reviews, this seems to be a common occurrence. But. GREAT NEWS! If the bartenders can afford to be boo-tee-holes, that means they make a livable wage that doesn't rely on tips. So, stop tipping them. Get your drink and leave the money on the table. Exact change. Leave quarters, dimes, and insignificant pennies. They've got time to count it out. After all, the last thing they want to do is tend to you. Now they have an excuse to ignore you. And you have an excuse to leave a poor tip.
• AS

  Alex Sommer

  Oct 8, 2026
  1.0
  Bartender working last night wouldn’t look at us, acknowledge us, no “be right with you guys!” So I began a timer. It took 15 minutes before even got GREETED, 25 minutes by the time we got our drinks, then were held hostage at the bar until they came back 35-40 minutes later to cash us out. You can check your camera footage for those time stamps and SHOULD if you care about your business. Ticket times should NEVER be that long. We wanted to order drinks quickly, and go play games. The couple next to us had their appetizers before we even got our drink order and they walked in just before us. I am a bartender & I can’t imagine why they keep people with no customer service skills, no speed, and no efficiency employed behind that bar rail. Still tipped 20%, no eye-contact, no “thank you, sorry about your wait” “thank you for your patience.” Yeah, I’m good. Won’t be back. It’s like it’s these people’s first day on earth..mind you…10 ppl max sitting at the rail when we sat with minimal service well tickets. Absurd. And no I’m not filling out some forum…HERE is your feedback, do something about it or let your business suffer…but it won’t be effecting me ever again.
• MM

  Matt M

  Oct 4, 2026
  1.0
  Food was good, but the service was slow and inattentive. Most games are broken in some way. Don’t be fooled by the “All Day Game Pass” as it doesnt cover the best games, and the ones you can play are again usually broken. Sad shell of what D&B used to offer. EDIT: they have an AI responding to these reviews with a link to their "contact form", but they also don't allow any actual messages to be entered on their "contact form", it's just harvesting contact info to sell to other marketers. Man D&B has gone downhill, straight into the gutter :(