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Brand Certified

Chipotle Mexican Grill

2.7
(1,381 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
13900 Middlebelt Rd, Livonia, MI
48154, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 13900 Middlebelt Rd in Livonia, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.7
1,381 reviews
5 stars
355
4 stars
186
3 stars
127
2 stars
116
1 star
597
  • AR
    Aj Rogers
    3 days ago
    1.0
    Was planning on dining in. Service was so slow I had to take it out. Guy serving was clearly inexperienced. Took two guys to wrap the burritos he was making, about the size of footballs! Slowest service I’ve ever seen at a Chipotle, by a very wide margin.
  • HB
    Hussain Bilal
    Sep 23, 2026
    1.0
    One of the most disgusting service I ever had. The workers were busy talking everything was empty or old. Waited in line for 13 mins and everything was dirty and empty. Will never walk in or recommend anybody else come here either. Rude workers every single one of them.
  • JG
    Jennifer Garrett
    Sep 22, 2026
    1.0
    I spent 42.74 dollars in the drive through window. Forgot to talk about my free bday reward of queso. Walked in with the barcode pulled up and ready to scan. The store manger would not give me the free bowl of cheese unless I spent another 5 dollars. The coupon states free with a 5 dollar purchase. Yet two minutes before I spent $42 dollars. She even stated this is what cooperate would want her to do. To handle it this way. I rate her ability for customer satisfaction as zero stars. Maybe negative stars. Then to top it off. Chipotle corporate reached out to me and asked me to do a the review on their official site so they can handle this concern. I took the time out of my day to do this for them and they ghosted me. They probably sent it over to the unprofessional store manager whom handled the situation like this to begin with
  • RJ
    Ritika Jain
    Sep 17, 2026
    1.0
    First time getting chipotle in a year and I was reminded why I don't come here anymore. Chipotle has really fallen off in terms on fast service for a fast casual restaurant. If the restaurant cannot handle the workload, then they must set their timings out to 30 min instead of ASAP. I ordered at 12:30p for 12:40 pick up. I reached restaurant at 12:45 p and it was not ready I was told 5 min. At 12:55 I spoke to personnel and he said he is going to catch up and then start mine next which was nice of him to help out but I had a meeting to get back to and cannot sir around and wait 30 min for an order that was supposed to be ready ar 12:40p. People use their hard earned cash here to get food during work and are met with long wait times. So imagine you have a bad day at work and you’re looking forward to your meal and then you come here and have to wait your whole break for it. PLEASE HIRE MORE STAFF.
  • MJ
    Maggie Jagielski
    Sep 16, 2026
    1.0
    On September 13th my boyfriend and I went to this location and placed an online order on the app for pickup in-store. Our estimated wait time was 6:40PM...it was not even prepared until after 7PM. The staff was incredibly rude and yelling/snapping at their customers, our food was small in portion size, and they ran out of so many ingredients/sauces that people were asking for. The management and staff needs to be seriously reconsidered, as this location always has the same issues. Never going to this location again.

Brand Certified Facts from Chipotle Mexican Grill

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Certified October 04, 2026Yext Knowledge Graph
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