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Chick-fil-A

3.8
(1,206 reviews)

Business Details

11700 Middlebelt Rd, Livonia, MI
48150, United States
(734) 744-3337

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Livonia Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
11700 Middlebelt Rd, Livonia, MI
48150, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 11700 Middlebelt Rd in Livonia, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.8
1,206 reviews
5 stars
664
4 stars
163
3 stars
97
2 stars
70
1 star
212
  • YY
    yoggy
    2 days ago
    2.0
    Whenever I visit this location, I never have a great experience. The only reason I come back is because this location is relatively close to my home and I like to give places the benefit of the doubt hoping that they’ll gain better management. Today Ryan, the marketing manager took my order and he was nothing but rude and rushed me. His tone was disgusting and to be honest, I highly believe he should have not picked a position/job that deals with customers and the service they receive, because he does not know how to treat someone nicely. What a sassy man. Despite all of that, he even got my order wrong. I am truly upset by the experience that I had today, I felt like I was a worthless customer. The only nicest person to me was KayLeyah, she’s truly a great soul and can treat someone with all kindness and respect. If you’d ask me, she deserves to be in his place, and he needs to be terminated from his position.
  • CA
    Cy Abdelnour
    Aug 21, 2026
    3.0
    Food is good but man you gotta watch them. This is the second time they forgot sauces so now I’m gonna have to hold up the line just so I can double check.
  • TS
    TAmmy Swamba
    Aug 16, 2026
    4.0
    I went through the drive-thru and they gave me the wrong order. When I called in, the person I talked to didn't even apologize. When I went to get the original order the next day, they said that I probably wouldn't have to pay to replace it. What?!
  • TT
    Tyler
    Aug 13, 2026
    1.0
    I got food poisoning from here.. now keep in mind before writing a negative review I am 110% sure I got it from here.. I ordered 2 different chicken sandwiches and a Mac n cheese with a drink. I noticed the chicken was cold but I don’t care it’s food… I’m not picky… I’d rather eat 711 or gas station food from a roller than here.. you couldn’t pay me to return
  • JJ
    Jenn
    Aug 11, 2026
    2.0
    Visited a few times. Each time I have to pull forward and wait quite a bit to receive my order (doesn't matter what I order). Whenever I've gone inside, they aren't overly friendly like at other CFA locations. The last time I went with my entire family, our order had an issue & our wait was extremely long (drive-thru). So long in fact, a manager gave us two coupons for "next time" we dined there as a courtesy "I'm sorry." We were on our way out of town so I threw them in the glove compartment & went about our day/trip. What we didn't realize is that the coupons had expiration dates. Don't tell me "next time you dine here" if you really mean here's a coupon, use it by the specified date. Yesterday, I was in the area & remembered I still had the coupons, so I decided to go in & grab food. I went in to use the coupons (free sandwich & specialty drink) & was literally laughed at by the young girl at the counter (VERY unprofessional) and she goes around saying "this is CRAZY! How long ago was this? That is CRAAAAZZYY," BIG emphasis on the word "crazy" every time she spoke to someone about it. I even heard her say it again as I was leaving. I explained the situation & what transpired to her. But apparently she was so fixated on how "crazy" this was for me to have these coupons. 🙄 Mind you, they expired June 6th. Literally just 2 months ago. And I explained I hadn't realized they had an expiration since it was a complimentary courtesy for messing up last time. She wasn't trying to hear anything I said. So she found another employe & told him how "crazy" it was that I had these coupons. I tried to explain to him & he just stared at me and said "ok." So then the young lady tells me I cant use them since the items are seasonal and no longer sold. I simply stated I would not be back & turned to leave. A couple of things-- 1. She simply could've apologize for not being able to take the coupons due to the expiration date & called it a day without going on & on about how "crazy" this was. 2. She could have gotten a manager to see if anything could have been done instead of talking to others about how "crazy" it was. 3. She could have given me the current seasonal sandwich & drink that is being sold right now. Instead she chose to be unprofessional & laugh in a customer's face. I will not be back. It's rare I frequent this location as is (hence the expired coupons), but this just gave me more reason. Out of all of the local CFA locations, this is my least favorite. I'll drive out of my way to receive much better service elsewhere. Just another business in this area that I will not go back to. This area has TERRIBLE customer service with their restaurants. I dont know what it is with this area & customer service. Smh.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 30, 2026Yext Knowledge Graph
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