Dunkin'

Reviews

• RG

  Raymundo Garcia

  2 days ago
  1.0
  Super slow waited 25 mins for food total b.s
• AA

  Aya Aziz

  May 12, 2026
  5.0
  Pleasant staff, and not too busy in the morning
• LL

  laci logan

  May 8, 2026
  1.0
  This location is horrible. It is the closest to my house, and I’ve tried giving them more chances. I’ve been stuck in the drive thru line for over half an hour (no way to leave once you’re in). The service is consistently slow, the staff and management there are incredibly rude. I’ve been 5 times and 4 of those times my drinks have had no espresso, literally just iced milk. This morning they handed me my drink (after a 15 minutes wait…) and it was white. I said “oops I think you forgot to add espresso”, they said “no we definitely put it in there” I said “no… it wouldn’t be white”. Then the manager grabbed my drink and said “I guess this lady wants 5 shots of espresso so let’s add it” they purposely took an extremely long time to add a shot to it. The window was open and I kept saying “excuse me” as I would have rather just gotten a refund, and was ignored the entire time. Horrible location, horrible staff, horrible customer service. Probably should be shut down at this point.
• AA

  aubrey allaire

  Apr 24, 2026
  1.0
  By far, the worst Dunkin’ in the Lansing area. Only come here if you want your drink order incorrect or want to wait 30+ minutes.
• MG

  Mike Glass

  Apr 3, 2026
  1.0
  My drink isn’t filled all the way to the top. So on top of having a lot of ice in there, I get less drink on top of that, I haven’t taken a single sip out of this yet. If this was a one time thing I’d be one thing, but this has happened several times, and I will no longer be purchasing beverages from Dunkin from here on.

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