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McDonald's

3.3
(1,765 reviews)

Business Details

5296 S 9th St, Kalamazoo, MI
49009, United States
(269) 353-4487
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5296 S 9th St, Kalamazoo, MI
49009, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5296 S 9th St in Kalamazoo, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,765 reviews
5 stars
543
4 stars
357
3 stars
341
2 stars
161
1 star
363
  • HR
    Hannah Rasnake
    1 day ago
    1.0
    If I could give them a zero star, I would. Their employees are so rude. They are uncaring all they want to do is cause problems. When their machines aren't working, I will never be coming to this mcdonald's ever again the lady that was claiming she was helping me. She read my name badge and where I worked. And then she decided to call where I work and report me to my work over their machines, not functioning correctly
  • JC
    Jason Curtis
    2 days ago
    1.0
    This McDonald's makes fast food SLOW food. This is the third time I've had to wait over 20 minutes for a drive thru that only had 3 two cars in front of me. The incompetence is mind baffling.
  • AK
    Antoinette K
    3 days ago
    1.0
    Came here because I thought it’d be better than the location I usually go to, boy was I wrong. Ordered a happy meal with extra fries, instead I got a single bag of fries. I told the worker and they said that’s how they do them there. Instead of getting two bags of fries they give you one slightly larger bag containing way less than if they do it correctly. I told them every time I’ve gotten it there before it’s been two bags, they argued with me and said they didn’t know who I dealt with before but this is how they do it and wouldn’t give me the extra fries that I paid for. Totally wrong and different than any other location including this one previously, if they’re going to change it then say on the menu that it’s going to be a different sized bag not extra fries. At least when the other location messes up they will correct it immediately if you bring it to their attention.
  • KN
    Kyle Nelsen
    Jul 30, 2026
    1.0
    Slowest and worst experience. 6 kiosks but only 2 functioning. Can’t order from human. No receipt prints at kiosk because they’re out of paper. Kiosk says to take “table tent” and type it in for “for here” orders. No table tents are in the slot where they’re supposed to be. Basically nothing works here and you will never get your food. So slow.
  • WH
    William Holden
    Jul 25, 2026
    1.0
    Worst breakfast ever. The workers are rude and slow. This franchise owner needs extreme training, management needs to be trained again and the workers need replacing. Ordered at 9:05AM and was asked to pull forward due to waiting on hashbrowns. I didn't get my food until 9:20. It takes 15 minutes to cook hashbrowns?! The hash browns weren't even warm when I got them and my order was wrong. I'm so sick of this McDonalds paying pennies for wages and getting workers that reflect the wage. I will NEVER return.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5296 S 9th St, Kalamazoo?

McDonald's at 5296 S 9th St, Kalamazoo is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers a drive-thru service that operates 24/7.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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