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McDonald's

3.3
(1,773 reviews)

Business Details

5296 S 9th St, Kalamazoo, MI
49009, United States
(269) 353-4487
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5296 S 9th St, Kalamazoo, MI
49009, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5296 S 9th St in Kalamazoo, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,773 reviews
5 stars
545
4 stars
357
3 stars
341
2 stars
162
1 star
368
  • RR
    Rob
    5 days ago
    2.0
    Very slow, fries were cold and soggy. Ask for no onion, there’s onions all over my sandwich. I don’t understand why they take orders and tell you to go park. They can’t even keep up with the orders in, why would they continue to receive orders!? That’s all McDonald’s new way though. Keep taking orders and fill the lot with people waiting for a cheeseburger at a “quick stop” cheeseburger restaurant.
  • IT
    Iam “TheTraveler” TheTraveler
    Sep 24, 2026
    1.0
    The absolute nastiest McDonald's I've ever ever seen in my life reeks of urine right when you walk in the door it smells like maybe a patron peed between the doors but the entire restaurant reeks of it and the fact that none of your employees noticed it is appalling. The restaurant itself is also completely filthy carpets are full of dirt inside and in the corridor. I am not joking when I said I walked in and walked out but I took the opportunity to tell Steph I will not even eat in this establishment I'm not even going to order.
  • DT
    Daniel Teoh
    Sep 20, 2026
    1.0
    AVOID AT ALL COSTS. Insanely slow service - 15 minutes for happy meal with no drive thru line outside. Additionally, it wreaks of urine in the front lobby.
  • SV
    Simran Virdi
    Sep 12, 2026
    1.0
    We made the mistake of stopping at this McDonald’s after a long drive. The place smells like wet mop. The service was horrible, burnt old coffee.
  • MJ
    Michael J
    Sep 10, 2026
    1.0
    If you’re on the interstate and looking for fast food at this exit, I’d think twice before I stop at the McDonald’s. Routinely out of something off on the menu and always under filling your fries. My most recent experience was even better because they have a new person at the drive through window, young but full of attitude. When I tell her the large fry I ordered is being served under filled, she refuses to fix the problem. So I ask for her boss, which she hesitates now because I’m not going away like she thought I would. Boss comes over, says she’ll take care of me. I hand her the fries, they both leave then the angry teenager returns with the fries, and, wouldn’t you know it, she gives me back the exact same fries, no change. That’s the kind of service you’ll get from this McDonald’s. No harsh words exchanged, just an angry little girl working drive through, doing her best to undermine her employer. There’s Culver’s, Arby’s, and a Taco Bell nearby that all provide what you actually order and won’t be aggressive towards their customers. By the way, after I left and got back on the road, I found out the Coke I ordered was also incorrect because they gave me Diet Coke. Again, that’s the service this McDonald’s will give you. Do what you want but this is a terrible Mcdonalds.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5296 S 9th St, Kalamazoo?

McDonald's at 5296 S 9th St, Kalamazoo is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers a drive-thru service that operates 24/7.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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