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McDonald's

3.3
(1,609 reviews)

Business Details

5394 W Main St, Kalamazoo, MI
49006, United States
(269) 381-5027
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5394 W Main St, Kalamazoo, MI
49006, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5394 W Main St in Kalamazoo, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,609 reviews
5 stars
529
4 stars
297
3 stars
291
2 stars
158
1 star
334
  • DD
    DMARX76
    Jun 21, 2026
    1.0
    The employees all seem miserable and upset that they had to come into work. Then they take it out on the customer. I got a medium french fry and found it to be about half full. I was in the drive-through so I had to park to go inside for the other half of my fries. Talk about attitude! You would’ve thought I had thrown the fries at them the way they responded. You’re the employee, you should know how to set up a medium fry. Don’t take it out on me because you can’t do your job right. If you’re that miserable, maybe you should find a new line of work.
  • AM
    Anna Marie
    Jun 16, 2026
    1.0
    Placed an order using the McDonalds app. Ordered a frappe with my meal. Got to the store was told “we don’t have frappes here.” Asked for a refund, i was rudly told I’d have to request a refund in the app. I did that but customer care says the refund needed to come from the store. Upsetting I paid for a frappe, did not receive it and was not given a refund.
  • KG
    Kevin Gluys
    Jun 15, 2026
    2.0
    They need to either get more workers, or close one of the drive thru lines. They do not have the staff to manage the number of cars they are taking on, and that is resulting in long waits and poor service to customers who would be better served going elsewhere before being trapped in overfilled lines.
  • AD
    Alex Deweese
    Jun 11, 2026
    1.0
    Awful everytime I’ve went there they don’t have what I want. This time the manager was rude and told me to try another McDonald’s and the can’t refund me because I ordered on the kiosk/app it’s ridiculous you pay for something but don’t get it. The owner will email you an say sorry how great that sorry is worth my money I paid
  • LB
    Liz B
    Jun 10, 2026
    1.0
    Went through the drive through in the outside lane. The inside lane was getting their orders taken, ours was not, I watched 7 cars get orders taken in that lane, 2 were taken in ours. I finally just drove up to the window when I got to the front of the line and the lady told me to drive back around and shut the window in my face. If there’s not enough staff for both lanes, don’t have them open. Seriously.

Frequently Asked Questions About McDonald's

What are the regular in-restaurant hours for McDonald's at 5394 W Main St, Kalamazoo?

McDonald's at 5394 W Main St, Kalamazoo is open Monday through Saturday from 5:00 AM to 11:00 PM, and Sunday from 4:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to midnight, Saturday from 4:00 AM to midnight, and Sunday from 4:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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