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Chick-fil-A

3.9
(125 reviews)

Business Details

5802 Gull Road, Kalamazoo, MI
49048, United States
(269) 823-7544

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Kalamazoo Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
5802 Gull Road, Kalamazoo, MI
49048, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 5802 Gull Road in Kalamazoo, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.9
125 reviews
5 stars
79
4 stars
7
3 stars
4
2 stars
14
1 star
21
  • JH
    Jason Harris
    6 days ago
    2.0
    Not your typical chick fil-a . Food doesn’t taste the same. Sausage over cooked and biscuits hard. Was hoping it was a one time ordeal but this has happened three times.
  • DM
    David Miller
    Sep 5, 2026
    5.0
    This was a great place for lunch. The market salad was fantastic with the Zesty Apple Cider Vinegarett Dressing. The fruit was fresh & crisp. The lettuce was fresh. It was a very good salad. I will definitely order this again. I also ordered the grilled chicken nuggets with the Chick-Fil-A sauce as a side. Great choice on my part. Finally, Chick-Fil-A is hard to beat. Great tasting food that is always hot & fresh. Very fast & friendly service. Restaurants are always clean! I am a fan. Last time I was at McDonald's, I couldn't order a salad.
  • MH
    Michelle H
    Sep 5, 2026
    1.0
    WHAT TAKES THIS LOCATION SO LONG? Are they friendly and professional? Yes. But the food and service has been subpar. I've visited 3 times for a simple order. A chicken biscuit and a Diet Coke. Each time, there were only 2-3 other drive thru customers, yet I've waited an extensive amount of time every visit. First of all, the weird drive through. It's like an airport with a huge roof you drive and wait under. Not a window, but a full sliding door the employees walk out of- across 2 traffic lanes- to deliver your food. What is this set up? How is this going to work in the middle of a Michigan January? Yesterday, I waited 7-8 minutes after ordering and my food was brought out before the car ahead of me. I then had to wait behind them until they received their order before I could leave. There is no where do drive around to exit. Biscuit was cold and I'm certain the rubbery chicken was microwaved. Such a disappointment that Gull Rd. has not lived up to CFA standards. I don't come often and doubt I'll return, but was hopeful it was an option for the mornings I have appointments at Borgess.
  • SW
    Shawn Wood
    Sep 1, 2026
    4.0
    I order take out routinely from this location, mobile thru, there quick and normally I dont end up waiting long or any at all. The foods always great but the only complaint I have is every time I've ordered cherry coke its taste is gone and all that's left is brown carbonation with ice. Every time. I keep trying in hopes of change but nope. I'm hoping a review will help elevate concern for having to pay for a drink I can't enjoy
  • EA
    Erika Asiala
    Aug 17, 2026
    2.0
    I was super excited to have a Chic Fil A closer to our house than Westnedge, but I would gladly drive the extra 20 minutes to go to Westnedge. I have had bad experiences in the drive through and the latest issue is just a customer service thing for me. My daughter only likes fries here. That is the only thing she wants as a very picky eater. Westnedge location always tells us they might just take a little while and makes them for her and she is so happy. They do this while they are busy and it keeps us coming back and I happily order breakfast items that I enjoy. Today we were told a hard no at Gull Road when they had 0 people in the drive through and 0 people in the restaurant. That is just kind of telling for me that business is slow. We will just probably not go to this location anymore and choose other restaurants or locations. I think customer service is one of the most important parts of a business and it is just a bummer.

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