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McDonald's

3.7
(920 reviews)

Business Details

1865 Baldwin Rd, Jenison, MI
49428, United States
(616) 457-5026
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1865 Baldwin Rd, Jenison, MI
49428, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1865 Baldwin Rd in Jenison, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
920 reviews
5 stars
345
4 stars
250
3 stars
160
2 stars
50
1 star
115
  • BS
    Brett Stehouwer
    Aug 21, 2026
    1.0
    I never thought I'd say this when I was younger. I'm not old I'm only 30. Yet this generation truly disappoints me. Lack of gratitude for a job. I can't remember the last time I really had a good experience at this McDonald's. It is really sad. Times have changed. When in today individual walked by looking at a bag three times. Notice me two times. I'm way more polite than I should be at times. I also don't like to rush somebody when they're doing a job I understand that there's stuff that they have to do so I'm not pushing no one. I'm not saying that about every individual. I have absolutely have had very professional mannerism from staff I understand one person does not undercut an entire staff. But one person can mean 10 custom lost. I know when a franchise level you make 10 people mad and one day. Or one week. Franchise owners are franchise owners because they invested. The respect between 10 years ago and today even 15 years ago and today. Nobody would have gotten away with being so disrespectful. I can imagine the manager from 15 years ago has probably worked their way up. Ill get off that subject. But on a good note there are way more wonderful people that work between Chicago Drive and Baldwin. Whomever with the red hair. A retraining course I wish people would appreciate work in a paycheck but more than ever have the ability to show some type of kindness. Truly disappointed tonight. The person I delivered to as a driver. Said does not surprise me former worker I guess that's the repetition of McDonald's now. Fortunately that didn't count against my ratings. To everybody else doing a great job keep up the awesome work I appreciate you bosses keep rocking.
  • SH
    Shirley Harburn
    Aug 16, 2026
    2.0
    The bathrooms were filthy as was the kitchen (fries all over the floor). Incomplete order and then we had to go up 2x to ask the status (it was just 2 pies)
  • RL
    Ray L
    Aug 12, 2026
    1.0
    Typical terrible interior service. Watched 11 cars get served in drive thru while I stood and waited 12 minutes for the order I placed 5 minutes before arriving. Also you can see they printed off every in restaurant order. That makes it seem like they actually serve people fast like the drive thru. Mine was the second ticket yet was the last one served after they served 4 other orders placed in store 1 of which was placed after I arrived.
  • FC
    Felicia Carter
    Aug 12, 2026
    3.0
    Over charged me and got the whole order wrong
  • TV
    Tom Vlietstra
    Aug 5, 2026
    5.0
    Always get great service and courteous workers. Very clean inside

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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