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McDonald's

3.7
(1,409 reviews)

Business Details

160 Chicago Dr, Jenison, MI
49428, United States
(616) 457-2070
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
160 Chicago Dr, Jenison, MI
49428, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday7:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 160 Chicago Dr in Jenison, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,409 reviews
5 stars
509
4 stars
363
3 stars
256
2 stars
112
1 star
169
  • TT
    Tom
    1 day ago
    1.0
    6pm 11/06/26 Absolutely DISGUSTING behavior from a young Caucasian female employee at the lobby counter tonight. Yelling and swearing at the customer and throwing the bag at the customer. I was simply there to pick up my food, nothing more. She'd be instantly fired if I ever caught an employee of mine acting like this.
  • MB
    Michelle Boban
    1 day ago
    4.0
    Passing through for a quick meal. Food was hot. Fries could have been saltier and more in the container. Went inside to order food hoping it would be faster- not the case. While we were there at peak hours, wait time was long (15-20 mins).
  • DA
    Daniel Andree
    Oct 31, 2026
    1.0
    So.... I stop at this McDonald's for a quick, easy lunch. I order a meal, that cost 6.36. I gave them exact change. The girl at the counter (18,19?) looks at my change and says: "this is a Canadian penny, I can't take a Canadian penny" I had no idea it was Canadian! I also had no idea that Canadian coins are not legal tender in the U.S.! But that is beside the point, it was a penny! She wasn't going to put my order in (a mature person would have made no issue of that) She called the manager over and he said - I'm not worried about it, so then she put my order in. Next - she gave me no drink cup, so I just waited patiently for my order - which gets given to me with no drink cup. I asked nicely for my drink cup, he gets one with no apology. Then I get to my table to find out that my fries are half full. So I nicely take it back to the counter and show the man putting orders out (who I believe was the manager) and I ask him to fill it up please. Which he did (sort of) with no apology, actually he acted annoyed. Now I know it was lunch time and they were fairly busy.. but...is it so hard to be friendly and polite? Is it hard to do the job right? To give you your drink without you asking for it? To fill your fries full? Lunch time is chill time for me. I just wanted to go in, get my meal done right, with no attitude and no making me stand there, because my penny was Canadian.
  • LL
    Larry
    Sep 21, 2026
    1.0
    I need to stay as professional as possible here considering im a kitchen manager myself.i came through drive through tonight no cars not busy at all.i used a code for $6.00 meal they rang it up and asked me for code again now the code was gone and I got charged full price all the food was stone cold.and when I tried to tell Madison the gm the problem at the windows she didnt even listen she rudely told the guy on drive through I'd have to pay because my auto pay didnt go through not once stop to listen to me.i call back and was told had to come all the way back tonight to get my money back for over charge.i think not keep the money by use it to train your staff better.half filled fries and stone cold food. It's not the money it's the principle.this generation just don't care and if Madison is truly the gm there she has a lot to learn. To whom it my concern chef Lawrence......
  • RT
    Rachael Tanis
    Sep 16, 2026
    1.0
    I didnt want to have to write this because I have come to this mcdonalds many times with no issues, but tonight I went through the drive thru with family and ordered 2 large fries, 2 medium fries, 2 mcflurries, 2 large chicken tenders and 4 quarter pounders for all of us. Before leaving we specifically asked "are you sure everything is in the bag" the woman said yes and handed it to us. We were missing 2 large and medium fries along with an entire sandwich. When we returned, they STILL did not give us our medium fries and by this point, we were fed up and left. My fries had a long curly hair that matched nobody who we had with us and I also threw up my entire meal for some reason I cant be sure of. We recieved no coupons, discounts, free items, or absolutely anything for our trouble. Pathetic service, do better.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's dine-in service?

McDonald's is open every day from 5:00 AM to 11:00 PM on weekdays, 6:00 AM to 11:00 PM on Saturdays, and 7:00 AM to 11:00 PM on Sundays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM on weekdays, 6:00 AM to 11:00 PM on Saturdays, and 7:00 AM to 11:00 PM on Sundays.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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